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Things to consider on arrival

Please click on the links below to find out more information about what you may need to know while you are on your holiday:

Are there any further charges upon arrival at our hotel?

I cannot find my voucher. What do I do?

Who do I look for when I get to the destination airport?

How do I know which shuttle to use when I arrive?

Can I upgrade my board basis after arrival in resort?

What if I get to my hotel and do not like it?

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