Latest travel policies for holidays customers

Latest travel policies for easyJet holidays customers

If you have a flight only booking with easyJet, please refer to the Covid-19 Help Hub for the latest information. This page contains updates for easyJet holidays customers only.

At easyJet holidays, we’re excited to see our destinations beginning to open their doors to holidaymakers once again. We love the lasting memories made on holidays with friends, family, or even some time away alone - and we can’t wait to help you create many more. 

With easyJet having returned to the skies in mid-June and travel restrictions being evaluated across the destinations we fly to, we’re hopeful that soon we’ll be able to take our customers on the break they need and deserve this summer. We’re working closely with our fantastic hoteliers and dedicated in-destination partners to ensure we have the measures in place to make our trips enjoyable and safe – meaning you can holiday with confidence. For more information, make sure to check our dedicated page for our Covid-19 response, along with our new customer safety and wellbeing centre for pointers on staying safe and well while you’re away.

If you’ve got a summer holiday booked, for many of you this may be the escape you’ve been looking forward to. For others, the continued uncertainty in the world may mean this holiday isn’t the right one for you. If so, don’t worry - we’ve got it covered. Take a look below at our latest updates to find out more about the flexible options for your booking.

While we’re hopeful that we’ll be able to begin fulfilling holidays again soon, we’re continually working through how Covid-19 may impact future bookings in departure date order. If your holiday becomes affected, we’ll let you know as soon as we can. Please keep checking this page for the latest information.

Latest updates to easyJet holidays customers:

Contacting us

If you have any questions, we may already have the answer on our website. We’ve recently re-launched our help centre to give you the information needed to guide you through every step of your holiday journey. We also have our easyJet holidays chatbot in the corner of this page, who’ll be able to help at any time.

We’ve set up a contact form for the most urgent queries which aren’t dealt with here. Our team is working really hard to help as many people as we can, as quickly as we can. Thanks for your understanding if it takes us some time to get back to you. Don’t worry, if you do use our contact form to request a change to, or cancellation of, your booking, we will apply our change and cancellation policies as at the day you submit your request, even if we are unable to respond to it quickly.

Last updated: 8th July 2020 (09:30)