Latest travel information for easyJet holidays customers
easyJet holidays is proactively contacting all customers who are affected by the recent government announcement which bans all leisure travel, and sadly means holidays up to 2 December 2020 cannot go ahead as planned. We’ll be in touch to discuss options which include changing holiday dates (with no change fees), receiving easyJet holidays credit to use against a future holiday when the time is right, and receiving a full refund back to original method of payment for the booking. Whilst outside of our control, we’re really sorry that so many customers are having their holiday plans disrupted and thank customers for their ongoing patience and understanding.
If you have a flight only booking with easyJet, please refer to the Covid-19 Help Hub for the latest information. This page contains updates for easyJet holidays customers only.
At easyJet holidays, we love the lasting memories made on holidays with friends, family, or even some time away alone - and we can’t wait to help you create many more.
We’re continuing to closely follow announcements from the UK government, and work closely with our fantastic hoteliers and dedicated in-destination partners to ensure we have the measures in place to make our trips enjoyable and safe – meaning you can holiday with confidence. For more information, make sure to check our dedicated page for our Covid-19 commitments, along with our customer safety and wellbeing centre and Covid travel tips page for pointers on staying safe and well while you’re away.
If you’ve got a holiday booked in the near future, for many of you this may be the escape you’ve been looking forward to. For others, the continued uncertainty in the world may mean this holiday isn’t the right one for you. If so, don’t worry - as part of our industry leading Protection Promise, we’ve got it covered. Take a look below at our latest updates to find out more about the flexible options for your booking.
We’re continually working through how Covid-19 may impact future bookings in departure date order. If your holiday becomes affected, we’ll let you know as soon as we can.
Latest updates to easyJet holidays customers:
If you have any questions, we may already have the answer on our website. Our help centre has information needed to guide you through every step of your holiday journey. We also have our easyJet holidays chatbot in the corner of this page, who’ll be able to help at any time. If you still need to speak to our team, you can visit our contact us page.
Last updated: 1st November 2020 (13:00)