Latest travel information for easyJet holidays customers

Great news – we’re planning to restart holidays from 17 May 2021 and we can’t wait to take you away.

If you want to know more about what this will look like, we’ve got some more information for you and what you need to know, such as the new traffic light system being introduced by the government. And in case things change we’ve added even more flexibility by enhancing our Covid commitments so you’re covered under our industry leading Protection Promise

If you have a flight only booking with easyJet, please refer to the latest travel information page for flights. This page is for easyJet holidays customers only.

Below, you can find out more about the latest government announcements as well as answers to some of our most commonly asked questions.

The government traffic light system

The government has announced how international travel can restart this summer through the introduction of a new traffic light system. As part of this there are some essential steps that you need to take before returning home from holiday, which will vary by destination. Read below for more information about what this means, and which colour list our destinations feature in. This information was last updated at 11:30, 8 May 2021, but please be aware it can change, sometimes at short notice, so make sure to keep checking the government website for the latest updates. We recommend that you sign up for their email alerts, should anything change. You'll need to make sure you meet these requirements, or you may be unable to return to the UK as planned and may incur additional costs.

It’s important to know that this traffic light system only applies to your return journey. You’ll also need to ensure that everyone in your party meets the entry requirements for your destination, which could also change between booking and travel. Due to Covid-19, this may include steps such as completing and submitting documentation in advance to show at the airport, proof of a negative Covid-19 test and/or complying with any applicable vaccination rules. You’ll need to make sure you meet these requirements so your holiday can go ahead as planned.

 

On your side

We’re really proud that the BBC Watchdog programme has praised us for our commitment to customers.  Our industry leading Protection Promise is a permanent overhaul of industry standard terms and conditions that gives you total flexibility and control.

Latest updates to easyJet holidays customers

Contacting us

If you have any questions, we may already have the answer on our website. Our help centre has information needed to guide you through every step of your holiday journey. We also have our easyJet holidays chatbot in the corner of this page, who’ll be able to help at any time. If you still need to speak to our team, you can visit our contact us page.