Group Cookie Notice
This Cookie Notice explains what cookies are and how we use them on easyjet.com and easyjet.com/holidays (“we”, “easyJet”, “our website”) For more information on how we use, store and keep your personal data secure, see our Privacy Notice.
If you have any questions about this Cookie Notice, please contact.
Address: easyJet Airline Company Limited Registered in England with Registered number: 3034606 Subsidiary of easyJet Plc Registered in England with registered number: 3959649 Registered Office: Hangar 89, London Luton Airport, Luton, Bedfordshire LU2 9PF
Address: easyJet Holidays Limited Registered in England and Wales with Registration number: 11927917. Registered Office: Hangar 89, London Luton Airport, Luton, Bedfordshire, LU2 9PF
e-mail: data.protection@easyjet.com
What are cookies?
Cookies and similar technologies (“cookies”) are pieces of data, normally stored in text files, downloaded to your device when you visit a website. Cookies can contain a range of information. Every time you visit a website, stored Cookies are sent, collected and shared. Cookies are useful because they allow a website to recognise the device you are using and provide you with a better website experience. While you interact with our website, technologies from third-party providers such as scripts, pixels and tags, which we integrate on our website for advertising purposes, also set cookies on your devices.
Cookies can do several different jobs. Here’s what they can do:
- Making sure you have a seamless booking experience
- Discovering how you interacted with our website, what you liked and what you didn’t, helping us to improve your future experience with more personalised features
- Recording information such as details of your last flight search or holiday search, making sure your future searches are faster
- Measuring the effectiveness of our advertising
- Providing you with our latest deals that are more relevant to you on other websites
Almost all websites use cookies in some way or another, and every page you visit on those sites stores cookies on your computer and receives them back.
How do we use cookies?
There are different types of cookies. Some cookies come directly from our website and others come from third parties who place cookies on our site. Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device as soon as you close your browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.
We have 3 different categories of cookies which operate on our website. Here’s what they are and how they work.
Strictly necessary
These cookies are essential as they allow you to use our website. Simple things like moving around the website, using secure areas of the site, shopping baskets and e-billing may not be possible without them. As these are strictly necessary cookies, you do not need to give us permission to use them. easyJet uses this type of cookie because it:
- Allows our web servers to permit your actions on the website, such as "Add to basket" or browsing
- Creates a consistent digital experience during your journey on our website and ensure that you receive up-to-date and consistent information
- Enables load balancing on our website to provide optimum speed and performance as you navigate
- Ensures you receive a consistent experience every time we update our website
- Remembers your previous actions, such as your previous cookie consent choice and site settings, such as your language preference
STRICTLY NECESSARY
| DOMAIN | COOKIE NAME | DESCRIPTION | EXPIRY |
|---|---|---|---|
| easyjet.com | FedAuth, FedAuth1 | Authentication cookies. | Session |
| easyjet.com | ak_bmsc, bm_sz, bm_mi, bm_sv | These cookies are set by Akamai and are used to distinguish between humans and bots to help in fraud prevention. | Session |
| easyjet.com | _abck | Collects information about your activity on the site to help protect against malicious website attacks. | 1 year |
| easyjet.com | ADRUM_* | We use AppDynamics to understand if there are errors or load issues in our website or app so we can identify and fix any issues as quickly as possible. | Session |
| easyjet.com | DA-Antiforgery-S, RBK-XSRF | Provides protection against cross-site request forgery. | Session |
| easyjet.com | basket | Saves items in your basket. | Session |
| easyjet.com | ASP.NET_SessionId | Maintains a session. | Session |
| easyjet.com | _cc, cookies_accepted, cookies.js, EASYJET_ENSIGHTEN_PRIVACY_BANNER_LOADED, EASYJET_ENSIGHTEN_PRIVACY_BANNER_VIEWED, EASYJET_ENSIGHTEN_PRIVACY_MODAL_VIEWED, EASYJET_ENSIGHTEN_PRIVACY_Performance and Personalisation, EASYJET_ENSIGHTEN_PRIVACY_Advertising |
Records whether the cookie banner was displayed to a visitor and the level of consent. | Up to 2 years |
| easyjet.com | lang2012, website#lang holidays#lang |
Stores preferred language setting. | Up to 1 year |
| easyjet.com | ejCorrelation | Used for logging errors and attributing API calls to a user session. | Session |
| easyjet.com | AVLPOD CMSPOD RBKPOD WPPOD |
These cookies aim to give customers a consistent experience during each session, and allows us to store session data (e.g. baskets) separately for each origin. | Session |
| easyjet.com | nnnnn (five numbers – e.g. 64199) | These cookies are used to apply different variables and conditions to existing cookies. | Session |
Performance and personalisation
These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. These cookies let us understand how customers interact with our website by collecting and reporting on your interactions with our website. Accepting these cookies allows us to use tools such as Google Analytics to see when you have visited our site and help us to monitor its performance.
Cookies that are used for personalisation purposes allow the website to remember choices you make (such as your username or travel preferences) and provide enhanced, more personal features. For instance, providing you with local airport pricing or reminding you to check-in online. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. Some cookies may be set by us or by third-party providers whose services we have added to our pages. If you have separately given us your consent to process your personal data for advertising purposes, including the creation of a customer profile, performance and personalisation cookies will be used for this purpose.
easyJet use this type of cookie to:
- Remember your previous choices so that you are not required to fill in the same data again
- Retain your settings so that if easyJet changes the process, you can use the site seamlessly
- Save your selected departure airport when booking a flight, so you don’t need to select this later
- Improve the performance and design of easyJet.com from the information stored by Google Analytics
- Test variations of design to improve customer experience and site performance
- Enhance future customer experience
- Analyse the effectiveness of the website
PERFORMANCE AND PERSONALISATION
| DOMAIN | COOKIE NAME | DESCRIPTION | EXPIRY |
|---|---|---|---|
| easyjet.com | __utmz | Used by Google Analytics to collect data on where the user came from, what search engine was used, what link was clicked and what search term was used. | 6 months |
| easyjet.com | __utma | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years |
| easyjet.com | __utmv | Classification of a visitor by Google Analytics. | 2 years |
| easyjet.com | __utmb | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | Session |
| easyjet.com | __utmc | Used by Google Analytics to calculate the duration of a website visit. | Session |
| easyjet.com | _gat_UA-nnnnnnn-nn | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. | Session |
| easyjet.com | __utmt | Used by Google Analytics to throttle the service’s request rate. | Session |
| easyjet.com | _gid | Used by Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website. | 24 hours |
| easyjet.com | _ga | Used by Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| easyjet.com | _gat | Used by Google Analytics to throttle the service’s request rate. | Session |
| easyjet.com | eJRebookingSession | Contains the session ID for actual basket data. | Session |
| easyjet.com | ejSessionExpiry, eJExpires | Stores the date and time when the account session will expire. Allows the user to stay sign in. | Session |
| easyjet.com | FlightConfirmation | Contains booking details used by the confirmation page and other widgets for delivery of the content on other sites. | Session |
| easyjet.com | FunnelJourney | Used to obtain more transient client-side session information, such as which route/date the user is browsing. | Session |
| easyjet.com | FunnelAirPlus |
Set if the user makes payment with AirPlus card so that we can show the UATP drawer which allows people to add details on the confirmation page so bookings get recorded properly against their account. | Session |
| easyjet.com | FunnelQuery | Used to determine routes, preselected flights and to construct initial basket. | Session |
| easyjet.com | ManageBookingJourney | Tracks details relevant to the user's manage booking funnel journey. | Session |
| easyjet.com | FunnelECommerce | Stores seats available for basket flights. | Session |
| easyjet.com | idb* wl* InspFilter |
Cookies used by Inspire Me page, to remember user’s choices and wishlists. | Session |
| easyjet.com | FunnelReason | If the user was redirected outside of the booking funnel the reason for the redirect will be persisted. | Session |
| easyjet.com | MyEasyJet.ClientId ejHolidaysUserId |
This cookie identifies the client account user ID on the check-in and confirmation pages. | Up to 2 years |
| easyjet.com | eJ2Session ejHolidaysSessionId |
Integrated Sign-on. | 1 day |
| easyjet.com | ej20RecentSearches | Stores recent flight searches. | 1 month |
| easyjet.com | ejNBA | Used for retrieving the user's personalisation context. | 1 year |
| easyjet.com | ej20SearchCookie | Contains the last flight search made. | 1 year |
| easyjet.com | odb* | Stores the preferred user last search, flight confirmation, nearest airport, default regional airport. | Session |
| easyjet.com | _cs_id | Content Square cookie which stores technical user data. | 13 months |
| easyjet.com | _cs_s | Content Square cookie that stores Session Replay capture flags. | Session |
| easyjet.com | _cs_c | Content Square cookie that stores user consent on use of session data use within recordings. | 13 months |
| easyjet.com | _cs_mk_ga | Ensures Google Analytics dimensions and eVars are set only once every 30 minutes. | Session |
| easyjet.com | _cs_ex | This is Content Square cookie, when set the user is excluded form tracking. | 30 days |
| easyjet.com | _cs_optout | This is Content Square cookie, when set the user is opted-out from tracking. | 13 months |
| easyjet.com | _cs_inc | Content Square cookie which allows forcing tracking and recording of a user session. | Session |
| easyjet.com | _cs_t | Content Square cookie that checks if the browser supports cookies and sets flags. | Session |
| easyjet.com | bd4ti | This is BD4 cookie that we used for the purpose of improving the quality of our website and its content to provide more relevance to the user by offering more personalised content. | 13 months |
| easyjet.com | bd4tPrivacy | BD4 cookie which stores the consent setting set for the user. | 13 months |
| easyjet.com | OGPC | This cookie enables the functionality of Google Maps. | 1 month |
| easyjet.com | _hjSessionUser_{site_id}, _hijd | This is Hotjar cookie which attributes all visits the to the same user ID. | 1 year |
| easyjet.com | __hjFirstSeen |
Hotjar cookie that identifies a new user’s first session. | Session |
| easyjet.com | _hjUserAttributesHash | Hotjar cookie that enables us to know when an attribute has changed and needs to be updated. | Session |
| easyjet.com | _hjCachedUserAttributes | Stores User Attributes sent through the Hotjar Identify API, whenever the user is not in the sample. | Session |
| easyjet.com | _hjViewportId | Hotjar cookie which stores user viewport details such as size and dimensions. | Session |
| easyjet.com | _hjSession_{site_id} | Hotjar cookie which attributes requests to the same session. | 30 minutes |
| easyjet.com | _hjSessionTooLarge | Causes Hotjar to stop collecting data if a session becomes too large. | Session |
| easyjet.com | _hjSessionRejected | If present, set to '1' for the duration of a user's session, when Hotjar has rejected the session from connecting to our WebSocket due to server overload. | Session |
| easyjet.com | _hjSessionResumed | Set when a session/recording is reconnected to Hotjar servers. | Session |
| easyjet.com | _hjLocalStorageTest | Checks if the Hotjar Tracking Code can use local storage. | Session |
| easyjet.com | _hjIncludedInPageviewSample | Hotjar cookie which is set to determine if a user is included in the data sampling defined by our site's pageview limit. | 30 minutes |
| easyjet.com | _hjIncludedInSessionSample | Hotjar cookie which set to determine if a user is included in the data sampling defined by our site's daily session limit. | 30 minutes |
| easyjet.com | _hjAbsoluteSessionInProgress | Hotjar cookie used to detect the first pageview session of a user. |
30 minutes |
| easyjet.com | _hjTLDTest | Enables us to try to determine the most generic cookie path to use, instead of page hostname. Hotjar cookie. | Session |
| easyjet.com | _hjRecordingEnabled | Hotjar cookie set when the Recording module is initialized to see if the user is already in a recording in a particular session. | Session |
| easyjet.com | _hjRecordingLastActivity | This Hotjar cookie is updated when a user recording starts and when data is sent through the WebSocket. | Session |
| easyjet.com | _hjClosedSurveyInvites | This Hotjar cookie is set when a user interacts with a Link Survey invitation. | 1 year |
| easyjet.com | _hjDonePolls | This Hotjar cookie is set when a user completes an on-site Survey. | 1 year |
| easyjet.com | _hjMinimizedPolls | This Hotjar cookie is set when a user minimizes an on-site Survey. | 1 year |
| easyjet.com | _hjShownFeedbackMessage | This Hotjar cookie is set when a user minimizes or completes a Feedback widget. | 1 year |
Advertising
These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They collect information like when you last visited a website and the journey you took during your visit. This information is used to build a profile of your interests so that ads that are relevant to you can be shown on other websites. Another benefit of these cookies is that the information collected can be used to limit the number of times you see an advertisement to prevent you from seeing the same advert repeatedly.
We use information from these cookies to customise the marketing content you see on websites, apps and social media platforms. Third-party advertising providers set cookies on other websites so they can understand your interests better and serve you more personalised ads. If you receive one of these cookies, we may then use it to identify you as having visited that site if you later visit our website and consent to receiving advertising cookies. We then personalise our advertisements to you based on this information.
Some of these cookies for advertising purposes are placed on our website and can be controlled by selected third parties. Therefore, customers who visit our websites and accept cookies of this category, are also, in effect, customers of these other third parties.
We also use cookies to track whether you have clicked through to our website from an affiliate’s websites, so that we can manage our Affiliate Networks. When you click through to our website from an affiliate that displayed easyJet ad, your browser redirects via an Affiliate Network which stores a cookie on your computer with tracking information so that your visit to us is recorded and we can correctly identify conversions.
We will also use this information to make our website and the advertising (including product recommendations) displayed on it more relevant to your interests.
If you disable advertising cookies, it doesn’t mean you will receive less advertising, just that the advertising you receive will be less targeted to your preferences.
easyJet use this type of cookie to:
- Create a profile about you so that we can deliver adverts more relevant to you and your travel needs on and off site
- Limit the number of times you see an advertisement and measure the effectiveness of our digital advertising campaigns
- Inform or remind you by email of any task carried out via our website which remains uncompleted, such as incomplete orders or abandoned baskets
ADVERTISING
| DOMAIN | COOKIE NAME | DESCRIPTION | EXPIRY |
|---|---|---|---|
| Captify adnxs.com | uuid2 | Tracks the journey of the users on the website and display relevant advertising. | 13 months |
| bing.com | _uetsid, _uetvid | Bing is used to track conversions for paid search campaigns as well as to provide insights into broad aggregated audience categories for display. | 13 months |
| bing.com | MUID | Tracks user behaviour and ads interactions. | 13 months |
| bing.com | MUIDB | Tracks user behaviour and ads interactions. | 6 months |
| bing.com | SRCHUID, _SS SRCHUSR SRCHD |
Tracks user behaviour and ads interactions. | 13 months |
| booking.com | bkng, cws, utag_main, lastSeen, _pxhd, header_signin_prompt, has_preloaded, cors_js | We use Booking.com to deliver relevant content to you. We also use it to track whether you have made the booking using our partner. | 13 months |
| maximiser.com | mmapi.store.p.0, mmapi.store.s.0, mmapi.tst | Maxymiser cookies allow us to serve and test different versions of web pages to different users and tracks user behaviours from these tests. These tests help us understand how to improve our website, what our most popular content is, and where we have issues that need fixing. It captures and contains the generated experience and recorded actions. | Session 1 year |
| facebook.com | fr | This cookie is used in the targeting of Facebook adverts. | 3 months |
| facebook.com | _fbp | This cookie enables us to deliver Facebook advertising to people who have already visited the website with relevant promotions when they visit Facebook. | 3 months |
| twitter.com | muc_ads | Collects data on user behaviour and interaction to optimize the website and make advertisement on the website more relevant. | 13 months |
| google.com | _gcl_au, | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months |
| google.com | NID | Google Ads Optimization. It is used to provide ad delivery or retargeting, and store user preferences. | 6 months |
| google.com | IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and presenting targeted ads to the user. | 13 months |
| google.com | 1P_JAR | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 1 month |
| google.com | ANID | Links a user’s activity across multiple devices when they have logged into a Google account. | 13 months |
| semasio.net | SEUNCY | The purpose of this cookie is to attribute conversion, to create and segment audiences and for remarketing purposes. | 13 months |
| sojern.com | dc-part, cid, tapid, apnid, adh, dc-adv | We use Sojern, a service that provides remarketing technology to display online advertising on third-party websites and drive targeted traffic to the website to increase conversion. | Up to 2 years |
| tapad.com | Tapad_did, tapad_sync, tapad_ts, tapad_ttc_sync | Tapad allows us to serve targeted advertising across devices by unifying device and behavioural data. | 3 months |
| widget.getyourguide.com | visitorId | Used for tracking purposes on our partner website. | 2 years |
| yahoo.com | A3 | Cookie used to record your browsing activity, with the purpose of displaying targeted ads. | 13 months |
| partnerize.com | tPHG-PS | Partnerize tracking cookie, deployed either upon a user’s clicking of a link on a partner (Affiliates Network) website, or upon the loading of a customer’s image to a partner website. We use it to help identify when a partner contributes to a sale and to reward them appropriately as part of our marketing activities. | 1 year |
| flashtalking.com | flashtalkingad1, _D9j | These cookies are used for reporting and verification of marketing activities undertaken by Flashtalking. These cookies will also be used to allow for the personalisation of advertising delivered to consenting users on external websites. | 2 years |
| easyjet.com | scarab | This cookie is used for the tracking of abandoned basket events to enable us to send opted-in customers an email about the items in their shopping cart. | 1 year |
How do you change cookie preferences?
You can use this link to manage your cookie preferences on our website. Alternatively, most web browsers allow you some control over most cookies in the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
For more information relating to other browsers, visit the browser developer's website.
To opt-out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
easyJet Partners
You may also receive Cookies when you visit any of our Partner sites, such as, cars.easyJet.com, parking.easyJet.com, hotels.easyJet.com and insurance.easyJet.com.
These sites are not run by easyJet, but the Cookies may be labelled ‘easyJet’. The relevant cookie and privacy notices are available on the partners’ website.
Cookie updates
We may update this notice from time to time. If we make significant changes, we will let you know, but please do regularly check this notice to ensure you are aware of the most updated version.
This Cookie Notice was last updated in February 2023.