Can I use multiple vouchers on a booking?

Only one voucher can be used per online booking. However, if you contact our Customer Services team, we’ll be happy to help you make a booking using multiple vouchers, but there will be a fee of £5 per person per flight.

Can I use my voucher in a different currency?

Yes. If you wish to pay in a different currency, you can do this online when you make your booking. First, search for your flights online. Once you reach the page where you can pick your flights, you can select Change currency underneath Basket . Continue the booking process until you reach the payment page, where you will be asked for your voucher code.

Can I use my voucher on the Mobile App?

Yes, you can use the voucher on the app to pay for new bookings, but this does exclude travel insurance and car hire.

How do I receive a voucher?

If your flight has been cancelled and you were unable to reschedule, you can request a voucher via Manage Bookings or contact our dedicated team.

How do I use my voucher?

It’s easy. First, search for the flights you want to book, online or on our app. Once you reach the payment page, you’ll see the option to ‘add a voucher’. Enter your voucher code and then click ‘apply voucher’. If your voucher was issued by our Customer Services team, you will also need to enter the password they gave you too. Your voucher value will then be automatically deducted from the total price of your booking. Any balance left over will be saved on the voucher, and can be redeemed next time, as long as you book before the voucher expires. Check out our video, <a rel="noopener noreferrer" href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D0QhgAUJJwL4%26t%3D15s&data=05%7C01%7CWeb-Content%40easyJet.com%7C42d7d48e714c491b893308db5ac09317%7C39d6d41dc7ca4a42ae3b0fba82be994b%7C0%7C0%7C638203555367741320%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=N%2B0ULDZsUOtpIB8CBkQpHoQCJ%2Bfo5JVXCIw3RC6i%2FEk%3D&reserved=0" target="_blank">Vouchers explained, for everything you need to know about vouchers.

How long does my voucher last

Flight vouchers are valid for 12 months from the date of issue (unless advised otherwise by us). You can check your voucher expiry date by entering your voucher code above.

I’m having trouble using my voucher, what can I do?

Does the currency match? The currency on the payment page must be the same as the currency on the voucher. Is your voucher registered under another account? Online vouchers can only be redeemed by the person/booker who originally requested them. Please check you’re using the right easyJet account. Does your voucher need a password? Vouchers issued by our Customer Services team require an eight-character password, which you can find on your original voucher email. Is your voucher code correct? If you have a voucher beginning with CX/CG, please only type in the last five characters.

What can my online voucher be used for?

Your voucher can be redeemed on any new booking (excluding travel insurance and car hire). If you’ve already booked a trip and would like to use to add bags or seats to the existing booking, please call our Customer Services team who'll be able to help

Where can I find my voucher details?

You can find your voucher details by searching for the term ‘flight voucher’, 'easyJet voucher’, or the booking reference of the disrupted flight your voucher was issued for. Please also check your junk and spam folders. Vouchers can take up to seven days to be issued. We'll send the voucher details to the email registered on the booking.

Who can use my voucher?

If the vouchers were issued by our contact centre, anyone can use them as long as they have the voucher code, password and permission to use it from the voucher owner. For online vouchers, only the account holder the voucher belongs to can use it.

Can I use my flight voucher for an easyJet Holiday?

Unfortunately not. As flight vouchers are only issued for disrupted flights, they can’t be used for an easyJet Holiday. If you have an easyJet Holiday voucher, or credit, you can find out more information about how to use it on the Holidays Help Centre .

easyJet Voucher Details | Check your voucher balance & voucher FAQs

About Easyjet Vouchers

easyJet flight vouchers can be used on any new booking you make. Once you have requested an easyJet flight voucher online, this will then be emailed to the easyJet account holder that made the original booking.

Frequently asked questions

: Only one voucher can be used per online booking. However, if you contact our Customer Services team, we’ll be happy to help you make a booking using multiple vouchers, but there will be a fee of £5 per person per flight.

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Flight info

Holidays

Cars/Transfers

Business

Booking.com

Manage Bookings

easyJet Help

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Check your Voucher Balance

Enter your voucher code

About Easyjet Vouchers

Frequently asked questions