At your hotel
Enjoying your stay with one of our trusted hotels
While our customer safety team are working hard with out trusted hotel partners to make sure they meet our standards, its important that you play your part too. Here are some important things to be mindful of when at your hotel
Our customer safety teams work continuously with our hotel partners to make sure that the hotels, their facilities and operations meet our expectations and standards, however like all environments, there is a need for you to be aware of the hazards so that you can take best care of yourself and others.
Make sure that your children are always supervised.
In bright sunlight it’s hard to tell if large windows or glass doors are open or shut so please double check.
Marble and tiled floors can be very slippery, please watch you step.
If self-catering, please make sure you know how to use the appliances and be sure to turn them off properly before you leave the room, go out or go to bed.
Holidays we think you'll like
1 / 28Gibraltar, Gibraltar, GibraltarBirmingham - 12 Dec 2025 - 3 nights2 adults, 1 room2 x 23kg hold bag includedfrom £364 pp
1 / 23Hammamet, Tunisia Area, TunisiaLondon Southend - 08 Nov 2025 - 7 nights2 adults, 1 room2 x 23kg hold bag includedfrom £393 pp
1 / 26Mellieha Bay, Malta, MaltaLondon Southend - 14 Dec 2025 - 7 nights2 adults, 1 room2 x 23kg hold bag includedfrom £292 pp
1 / 30Prague City, Prague, Czech RepublicLondon Luton - 30 Jan 2026 - 3 nights2 adults, 1 room2 x 23kg hold bag includedfrom £209 pp
