La Maison des Oliviers

"We had a wonderful stay at this beautiful hotel, perfect for a peaceful getaway. We were lucky enough to receive a free upgrade to a deluxe double room with a balcony, and it was fantastic! The room was spacious, with a super comfy bed and a huge walk-in shower. The only minor downside was the non existent English channels on the TV, but honestly, it wasn’t an issue since we didn’t spend much time in the room. There aren’t any shops or activities nearby, and while the food and drinks can add up, the prices are pretty much on par with what you'd pay at local restaurants and bars. Just be sure to keep track of everything you eat and drink, as we had a few random items mistakenly added to our bill. The hotel offers a shuttle service, which is much cheaper than taking a taxi, so I’d definitely recommend booking through them. The housekeeping staff did an excellent job keeping everything spotless. The only downside was that some of the other staff seemed a bit on the grumpy side, although one lovely lady from the waiting staff stood out as being especially friendly and attentive."

"We stayed in 2 rooms, a deluxe double and a suite. Our party was made up of 3 adults and one teenager. The hotel is clean and has good facilities. I would say the double deluxe was more luxurious than the suite despite it costing less..our teenager slept on a converted couch and the balcony was tiny compared to our adult son's huge double deluxe room and large balcony. Breakfast was excellent - with a wide range of choice which was very fresh and regularly replenished. The pool was also lovely and clean. The staff were very few and far between - maybe because it was end of season? Housekeeping staff were lovely and did an amazing job at servicing our room daily - thank you. They were also very polite and professional. Some of the waiters and reception staff were slightly aloof and did not appear to enjoy their job - one never smiled the whole time we were there. We are in the restaurant every night as the hotel - town shuttle stops at 8pm and the food in the hotel was always good - but obviously more expensive than in town. The pool drinks were expensive, but again we paid for convenience. When checking out on the final day, Mustafa was extremely rude to me. Basically said they wanted us off the premises after lunch, despite our pick up being at 6.20pm he said I was 'no longer his problem'. There is literally nothing to do around the area where the hotel is. It's remote and rundown and with the baking hea let it would not be appropriate for me to drag my daughter around for 6 hours. Mustafa was very disrespectful towards me and said they were booked out for a wedding and he didn't want to see me or the family waiting for our collection. I went to get my husband and Mustafa changed his attitude (probably because I am female). I have travelled all over the world and have never been spoken to by a hotel staff member in this way - and for that reason I would never go back. I said I had paid my money - we didn't want to use our room as totally understand they had to prepare it for other guests - as is expected when you check out - but I did not expect to be told that I was no longer welcome in the premises in such a rude and offensive way! The other colleagues were fine and allowed us to wait in reception, but Mustafa needs to learn some customer service instead of just thinking about the money - we were paid guests until we got collected..rude, rude man. Other than that it was a lovely holiday and I would not let that ruin the memories I made with my family. Would definitely return to Marrakech as the place is beautiful, the people are generally kind and the culture is fascinating. Won't be going back to the hotel as there were very few smiles from some of the team there - we actually found their reluctance to be friendly quite amusing after a while !"

"This gorgeous little hotel is a sensational find. You feel like you’re in some Instagram influences video it’s pretty as a picture. Rooms are a good size pool area is secluded quiet pretty and lovely. Staff are extremely attentive and helpful. You get the sense about the complex was probably once out in the countryside, but the suburbs have gradually caught up with it. The area seems unpromising when you arrive, like much of the new city of Marrakesh where is litter lining the street and combination of predevelopment wasteland and new concrete apartments. The hotel itself is a little oasis sitting within this area, and once inside you would not believe the city was encroaching. It’s quiet, tranquil and absolutely beautiful. We tried the Moroccan specialities at the restaurant and were slightly disappointed, however lunch by the poolside was very reasonably priced and absolutely delicious. We visit . It’s quiet, tranquil and absolutely beautiful. We tried the Moroccan specialities at the restaurant and we’re slightly disappointed, however lunch by the poolside was very reasonably priced and absolutely delicious. We visited in low season so the hotel was quiet with a few other couples and family staying, almost all of whom were French. On our first night the air-conditioning in our room was not working properly, we were immediately switched into a new room with amazingly efficient air-conditioning, nothing here seems to be too much trouble for the staff. As the hotel is a few kilometres outside central Marrakesh taxis are required, it’s about £10 for a family of four to get to the city more if you’re coming back late at night Overall, we cannot fault or stay here. If this hotel was in Tuscany or the south of France, you’d be paying three or four times the price we paid. It’s incredibly reasonable - perfect if you want a quiet break as a couple or family."