Radisson Blu Hotel Marrakech Carre Eden

"Hotel in good location for the city. We were here in half term (UK) and hotel was very very busy. Breakfast was chaotic although choice was good. Pool/outside area is big but the sunbed area is small so you will struggle to find a bed especially if there is more than 1 of you. Rooms are OK (family suite terrace) with a lovely big balcony. Air con effective. Food off menu is decent but found service painfully slow (staff work very hard though). Gym and spa looked nice although I didn't use them. Underneath the hotel is a shopping mall with a Carrefour (French style) supermarket that has everything you could need. I just get the impression there are too many rooms thus too many people compared to the facilities available."

"Perfectly located in the heart of Gueliz, the hotel offers easy access to shops, restaurants, and the vibrant urban life of Marrakech.... The service is excellent ...professional, attentive, and always welcoming It was a nice stay in marrakesh"

"Very disappointing stay. Check-in took almost two hours late at night, and to make matters worse, I was initially given keys to a room that was already occupied, with other guests and their luggage inside. This was both uncomfortable and unacceptable. The room itself had issues — the shower did not drain properly, and the breakfast quality was mediocre at best. The room was also located very far from reception, and with slow, crowded elevators, it made moving around the hotel quite inconvenient. The most serious issue happened at check-out, when I was charged twice for the same stay. Although the hotel claims they processed a refund, I am still waiting for the credit while being forced to pay the full amount on my credit card in the meantime. Overall, this experience did not reflect the standards expected from a 4-star hotel, and the way the situation has been handled has only increased my dissatisfaction."