Jaal Riad Resort

"We have just returned from a stay at Jaal Riad Resort in Marrakech and had a wonderful experience. Overall, I’d happily rate it 9/10 and would definitely recommend it. The first thing that stands out is how incredibly clean the hotel is. The staff are constantly cleaning throughout the day and really take pride in keeping the resort immaculate. Housekeeping was excellent, and if you leave a small tip, they’ll often decorate your room beautifully, which was a lovely touch. The staff throughout the hotel are genuinely welcoming, friendly and always happy to help. Nothing ever seemed too much trouble. The food was very good with plenty of choice. Like most all-inclusive hotels, it can become a little repetitive after a few days, but there was always fresh protein, eggs, salads, vegetables and carbohydrates available, so we never struggled to find something we enjoyed. The all-inclusive package is worth mentioning. Standard drinks are included, but premium branded spirits and top-shelf drinks are available for an extra charge. We thought this was fair enough. As part of the all-inclusive package, you can book one evening at one of the speciality restaurants (Italian or Moroccan). We chose the Italian and really enjoyed it. Just be aware that a few premium menu items, such as salmon or burrata, carry a small supplement (around £14), but there are still plenty of options included. The gym is one of the better hotel gyms we’ve used. It has everything needed for a proper workout, whether you’re lifting weights or doing cardio. There’s also a spa offering massages and treatments if you’re looking to relax. One thing I particularly liked was how safe the area felt. As a woman, I completed a 5 km run around the perimeter of the hotel on my own early in the morning and felt perfectly comfortable. There are also shops, cafés, a cinema and a large supermarket-style store within walking distance behind the hotel. If you’re planning to spend the day by the pool, it’s worth getting a sunbed fairly early as they do fill up. However, the pool staff are extremely accommodating and will often bring out extra loungers if they can. We also booked a couple of excursions which were fantastic. Our two-hour quad biking experience cost around £80 for two people and was great fun. We also visited the waterfalls on a day trip (approximately 9 am–3 pm), which was one of the highlights of our holiday. I’d definitely recommend wearing trainers as there is quite a climb to reach the waterfalls, although there are plenty of places to stop for drinks and food along the way. The hotel attracts a nice mix of guests, mainly French, British and Moroccan visitors, creating a relaxed and friendly atmosphere. Entertainment in the evenings can be a little hit and miss, but that’s fairly typical of many all-inclusive resorts and certainly didn’t affect our holiday. A couple of useful tips: • Breakfast is served from 7:00 am to 10:30 am. • The bar opens at 11:00 am. • Lunch and dinner are well organised with plenty of food available. • Laundry service is available and reasonably priced—just make sure your items are clearly listed so you’re charged correctly. Finally, if you’re thinking of visiting Marrakech itself, the main square and markets are only around 10–15 minutes away by taxi. The market traders were much more relaxed than we expected. They may ask if you’d like to buy something, but a polite “no thank you” was always respected. Overall, Jaal Riad Resort is a beautiful adults-only hotel with excellent staff, fantastic cleanliness, good facilities and a relaxing atmosphere. We thoroughly enjoyed our stay and wouldn’t hesitate to return."

"This hotel is beautiful and the staff are friendly and overall attentive. Rooms are nice, locations is great as it is in walking distance to shops and close by to the airport. The evening entertainment is great, food was lovely and pool was lovely with sunbeds only running out about 10am. The aqua aerobics instructor in the day is also great. There are 2 x 15 min sessions a day. This hotel however is not a 5* as advertised by EasyJet. There are a few improvements that would be needed to even make it a 4* in my opinion. - The pool area is infested with wasps which was unpleasant and annoying. I think mainly because plates and cups are not cleared away by staff attracting them to the area - There were multiple occasions where toilet roll was not in toilets for the whole day, even after I made someone aware it wasn’t added until the next day! - Only 4 spirits (white rum, vodka, gin and whisky), wine and beer were included in the AI package. Very limited choice and everything else was paid for. - Food in the buffet was nice but limited. There was no variety and lunch and dinner were almost identical. We visited the Cat restaurant as was included but half the menu had a supplement added for simple dishes like a spaghetti bolognese. - You cannot get drinks until the pool bar opens at 11am. We were in 43 degree heat with no access to water! There were gaps in being able to get a drink throughout the day whereas every other AI I’ve visited you can get a drink pretty much 24 hours! - There’s no air con in any restaurant or indoor space and it’s too hot to sit outside. There is only AC in the rooms but it didn’t go below 23 degrees whilst we were there. Overall it was a nice hotel and I had a great few days with my friends but improvements would need to be made for me to revisit."

"⭐⭐⭐⭐⭐ First Time in Morocco – We’ll Definitely Be Back! This was our first trip to Morocco, and it certainly won't be our last! We had an amazing stay and would highly recommend it to anyone looking for a relaxing getaway. The food was absolutely fantastic, both in the main restaurant and in the à la carte restaurants on site. There was plenty of choice, and every meal was delicious. The drinks service was excellent too. The staff were friendly, attentive, and always happy to help. In fact, you never had to ask for your wine glass to be topped up! Our room was spotless and equipped with everything we needed. The hotel itself is beautifully decorated and has a lovely atmosphere throughout. While some areas could benefit from a little TLC, it certainly didn't detract from our overall experience. If you're looking for somewhere to recharge your batteries, enjoy great food and drinks, and simply relax in beautiful surroundings, then don't hesitate to book. We had a wonderful time and will definitely return. One tip for future guests: make sure you print a copy of your hotel voucher before you travel. We experienced some unnecessary stress at check-in because we couldn't access the internet to retrieve our voucher, and the hotel required it before completing our check-in. Having a printed copy would have saved us a lot of anxiety. Overall, a fantastic holiday and we can't wait to come back! 🌴☀️🍷🍽️"