Le Meridien N'Fis

"The Punch Line First.. * Don't Stay here until further notice. * Don't spend your hard earned money here. The details. Hotel is a under heavy in heavy construction and amenities are severely limited. The first impression is important and this was terrible. There is no car port they have cut up the sidewalks leading to the lobby and you are dropped off in the middle of the street basically. I don't think you should stay in a 5 star hotel that doesn't have a carr. lobby period.. It's just a preview of whats to come. * No Gym as its being renovated * Pool is there but you have to walk past a chopped off tile and pavement area that not only looks unappealing but could even be hazardous to feet, shoes, etc. On the good side.. My room was nice well appointed and I was recognized as a Platinum guest. Was upgraded to one of their ambassador suites which was a real suite (1.5 Baths), door to the bedroom, separate sitting area. The outside TV didn't work but that didn't matter. I cut my visit short as not willing to give them more of my money. If you are on business I guess its ok, but for anything else I definitely would not recommend until they have the construction under control."

"Very beautiful property but in need of some maintenance work in the rooms and common areas as well as greater care in cleaning. The location is convenient for reaching the medina in about 30 minutes on foot or a few minutes by taxi. The pool is really beautiful as are the gardens and a godsend for the hot days in Marrakesh. Please, the music playlist at the pool needs to be changed, it is deadly boring and banal. Very good and abundant breakfast, but I would include more local products. The staff is the real strong point, very helpful and everyone is super kind. We were bothered by hammering noises and work as early as 8 in the morning; common sense and hospitality standards dictate waiting until at least 10. That said, I would return because it is a truly beautiful property, hoping to find many improvements."

"Very disappointing stay and far below the standards I expect from a Marriott-branded hotel. While Marrakech itself was wonderful, my experience at Le Méridien N'Fis Marrakech was frustrating from both a facilities and service perspective. The most obvious issue was the ongoing construction work on-site. Although the noise was not constant every day, there were several occasions during my stay when construction activities created noticeable disturbance. More importantly, the construction was highly visible throughout the property and negatively affected the overall resort atmosphere. The hotel's fitness center was closed, and the gym equipment had been relocated outdoors near the swimming pool. Given the extreme Marrakech heat, this was not a practical or comfortable alternative and significantly reduced the value of the facilities advertised by the hotel. Service levels were also disappointing. I had to request drinking water three times before receiving it. And I have to ask for additional drinking water every day in my entire stay for 6 nights. The hair conditioner in my room was empty from the first day until check-out and was never replenished. Body lotion used up but never replenished. Housekeeping staff frequently spoke loudly in the corridors or on their phones, disturbing guests trying to rest. One day in morning time, I had lazy morning on my bed and housekeeping try to enter my room without knocking or ringing bell to ask permission. Breakfast service lacked attentiveness, with staff often chatting among themselves rather than focusing on guest needs. On one occasion, I even had to carry my own plate to the omelet station while staff members were standing nearby talking. The room amenities were also below expectation, including worn and torn towels that should have been replaced long ago. Most concerning were the billing mistakes. Breakfast charges were posted to my folio despite breakfast being included in my reservation, and I also found bar charges that I never incurred. Had I not carefully reviewed my bill before departure, I would have been incorrectly charged. Overall, this stay did not reflect the quality, service standards, or attention to detail that guests expect from the Marriott brand. Management should focus on improving guest communication regarding construction, staff training, maintenance standards, and billing accuracy. I would not choose this hotel again in its current condition."