YOTELPAD London Stratford

"I just spent three nights at The Yotel in Stratford while attending World Travel Market at ExCel and I honestly couldn’t have asked for a better base. From start to finish, it was one of those stays where everything just worked — and when you’re on a packed tradeshow schedule, that makes all the difference. First, the location: outstanding. It’s so close to the Elizabeth Line that I was zipping back and forth to central London and ExCel with zero stress. I was coming and going at all hours and it always felt easy, safe, and convenient. For anyone attending WTM or anything at ExCel — stay here. You don’t need to be in the middle of the madness to feel connected. Second, it was QUIET! I was genuinely surprised. London during WTM week is nonstop, and yet my room was calm, peaceful, and so conducive to rest. I actually said to myself, “I haven’t slept this well in months.” The bed was incredibly comfortable — great mattress, good pillows — and I slept straight through the night after very long days of meetings. That alone is worth five stars. The front desk team deserves its own paragraph. No matter what time I came in — late at night after a networking event or early in the morning — they were warm, helpful, and just genuinely lovely. You can tell this hotel really cares about service. Nothing was ever a problem. Every single person I encountered was friendly and professional. The room itself had everything I needed and was thoughtfully set up — plenty of outlets, good lighting, space to work, and no weird hotel quirks. And I have to mention the shower because it was exceptional: a rain shower and a handheld, with really strong water pressure and great temperature control. After walking exhibitions and events all day, that shower was heaven. Truly, there was nothing that wasn’t great. Clean, quiet, comfortable, convenient, and kind — that’s the combination. I travel a lot, and this was one of those hotel stays where I thought, “I would absolutely stay here again,” and I don’t always say that. Highly, highly recommend The Yotel Stratford — especially if you’re in town for ExCel, WTM, or want an easy London stay without the chaos."

"Booked the wrong hotel!! But Jak on reception saved the day. Sorted me out and got me the best deal. Super helpful and polite and went the extra mile for me. Truly thankful!"

"The product itself is really nice. I enjoyed the room and it has some really nice features. The bed is comfy and shower is really good. It was really handy to have the kitchenette facilities. That’s the good bit. The bad bit is that the staff are really woefully inexperienced and this really spoilt my stay. On arrival into my room, I could see there was an issue with the main black out blind. There was nothing to put it down with. The street lights are quite bright and it really wasn’t an option to do without. I went to reception and spoke to Jak (I believe). He told me incorrectly, that this wasn’t a blind, but a fire safety curtain and wasn’t supposed to come down. I was a bit confused but was very tired and decided to try and sleep. In the middle of the night I woke to find the light streaming in and was really unable to get back to sleep. I returned to reception and spoke to another guy. I told him about the issue. He came to take a look and said the winder had been broken off and that the blind should come down. I explained what jak had told me earlier and he responded “haha don’t listen to him!” I was pretty angry at this point and just wanted to sleep. So accepted a change of room and things were then much better. However, this should have been done immediately in the evening and not left until 2am. I was only in London for 2 nights so that main day of my stay was ruined as I was knackered. In the morning, I complained at reception about my experience. A man who I believe was a manager agreed that the situation was ridiculous and he agreed to a 50% refund for the first night. I have not managed to receive this though, as I booked through Expedia and Expedia and YOTEL can’t seem to talk to each other."