Pestana Carlton Madeira

"Hotel’s location is reasonably good, getting to the city centre requires a 30min walk, taking a bus (€2.05 Oct. 2026), or taxi, which appr. costs around €10. The hotel was completed in 1972. It is in good condition and has been renovated, but its age is noticeable in the bathroom, which has a rather narrow bathtub with a shower above it. A slim person can use it comfortably. Nor does it offer any shelves for one's toiletries. The corridors and the room are covered with wall-to-wall carpeting. This actually works well in such a dry climate, where no mud gets to rooms, especially since the cleaning is done properly. Space where a closet coulbe is taken up by a door to the adjecent room, this makes unpacking a week's clothes etc. a challenge. The ageing also is apparent in the pool area toilet/change room hut which is very worn. The swimming pool areas are large and very nice, there ia access to sea. The staff are friendly, and the cleaning and room service work well. The breakfast buffet is not spectacular, but it is perfectly OK, except for the coffee, which is made from instant coffee and is therefore poor. If you want proper coffee, you have to go hunting for it in the cafés nearby. The pool bar offers Nespresso, which is somewhat better. The breakfast is improved by an assistant chef prepairing omelettes to order, and freshly baked croissants are also available. The amount of fresh vegetables at breakfast is however rather limited. In the dining room, almost all of the serving utensils are the small type, hence they easily fall into the food being served, which is very unhygienic. Longer- and heavier-handled serving utensils would be needed.. The hotel is quite good value for money and certainly not one of the more expensive options with some 160€/day"

"Hotel with great facilities, very attentive staff! The accommodations are good and spacious, plus it has a great view! Breakfast and the pool bar were delicious."

"For the price to be paid, perhaps someone imagines this hotel in Madeira Island is luxurious. Forget it. It's a big hotel, like a "beach" hotel. Informal, relaxed. But with a spectacular feature: it's on the edge of a cliff, with the sea below. And how do you get to the bottom if the path is vertical? Of the elevator. At the base, there is one of the hotel's four pools, and the "beach" - actually the sea hitting black volcanic rocks. For those who do not require warm waters, the hotel provided a clean little corner of the ocean, among the rocks, for sea bathing, accessible by a small ladder. All of this, plus the attention of the onboard staff, plus the short distance to Funchal Center, fully compensate for some crowds when hundreds of guests decide to have coffee at the same time."