Radisson Blu Edwardian Grafton

"We stayed at this hotel for 2 days prior to a cruise. We booked through Princess. We couldn’t have been happier. The bed was comfortable, although the room was small ( as in many European hotels), it was clean and quiet. The breakfast buffet was included and was spectacular! Delicious real scrambled eggs, 2 types of bacon, beans, broiled mushrooms, potatoes, cereals, both hot and cold, pastries and croissants, juices and coffees and teas.. Amazing. The best part was the staff at the front desk. Wendy especially was very helpful. They called cabs for us, had excellent suggestions for dinners, and were extremely efficient and pleasant. I actually left our passports in the room safe and they arranged to have them delivered to us. What a relief! I would suggest this hotel to anyone."

"I spent two nights here this month. The shower was great with more than decent pressure and hot water. Sadly everything else didn’t live up to its description. Even though there’s a lift we still needed to carry our bags up and down stairs and across a “bridge” to get to our room. Our room was very small. The beds were comfy. The coffee machine didn’t work, neither did the aircon, which was important in the heatwave conditions. The controls constantly reset themselves, but it was just a noise from the ceiling. No cool air at all. On the first morning we notified reception about the coffee machine and asked for a kettle. We also told them about the aircon, advising we were going out for a few hours and needed the issues addressed for our return. No such luck. No kettle and no change to the aircon. We notified reception again and said we’d be out giving a second opportunity to redress the situation. On our return the coffee maker had been replaced with another one that hadn’t been cleaned. Nothing was done about the aircon. I’m sure they didn’t care. That night we opened the small windows and turned the noisy but useless aircon off. I wouldn’t stay there again."

"This is an excellent hotel!! Very good location. Lots of shops and supermarkets are nearby. Hospital and two tube stations are also nearby. Rooms are spacious and clean. AC is available Hotel service is excellent. All the staff are helpful. Lots of tourist attractions are nearby. I highly recommend it!👍👍"