Hampton by Hilton London Croydon

"My wife and I recently stayed at Hampton by Hilton and were very impressed. The room was neat and spotlessly clean, and the reception staff were consistently professional and polite. Breakfast was served promptly on time. One moment really stood out. My wife is a vegetarian, and Manoj - one of the staff noticed she was struggling to find something vegetarian on the menu. Without being asked, he came over and offered to have a vegetarian dish made especially for her, and what he brought was delicious. Garima at the front desk was equally courteous and efficient. She understood exactly what we needed and took care of everything smoothly at both check-in and check-out. Staff like Manoj and Garima make a real difference to a stay, and we are grateful for their professionalism and care. We would happily stay here again."

"staff here are really friendly and always ready to help. Appreciate all the support Manoj and Garima gave to me over the past few days."

"We stayed at the Hampton as part of our stop over on a long distance walk (Vanguards' Way). The staff greeted us warmly after a long day, and we made our way up to our room, which we found to be spacious with an additional sofa type single bed, which we used as a sofa. The only downside we found in the room was the bathroom area which did not have any meaningful towel hanger/rail within easy reach of the shower, with a short robe next to the door instead, which the towel quickly slid off, resulting in towels having to be hung on the coat rail instead. We noticed on check out that the area running behind the headboard had crumbs on it, which meant it hadn't be cleaned properly. Breakfast was the biggest letdown of our stay, the hot items were very overcooked, and it was unpleasant to say the least. Easily one of the worst breakfasts I've had in a hotel, and unhelpful with a day's walking ahead. The hotel appeared to be used by coach parties as well, departing early, which meant the queue at breakfast was much longer than would normally be the case at 8am on a Sunday morning."