"We recently stayed in a 1 bedroom apartment at Citadines South Kensington for 9 nights. Reception staff were always pleasant and helpful. A coffee machine was available in the lobby for a variety of coffees and hot chocolate. Hot water was also available for tea.
The bedroom and bathroom are located on the second floor of the apartment. The lower level includes a foyer (closet, cabinet with drawers and full length mirror), living room and kitchen. The living room includes a sleeper sofa, table and two chairs, in addition to a small portable table. The living room furniture could be described as serviceable and was in good repair with the exception of some areas on the couch arms. We didn't use the sleeper sofa so can't comment on its comfort level.
The kitchen is small but useful. It includes a small fridge and small dishwasher. There are plates (2 sizes), mugs, glasses and wine glasses (4 each). There were pots, a frying pan, toaster, kettle and other kitchen items. Dish detergent and tea towels were also provided. The cabinetry may not be durable enough for the use it receives.
The bed was comprised of two mattresses. We found it to be very comfortable. There is a desk and chair in the bedroom in addition to a good sized closet that includes a rod, drawers and shelves. All was in good repair. The bathroom fittings were in good condition. As one would expect, the apartment stairs could be difficult for people with mobility issues (i.e. sore knees, hips etc.). Housekeeping is provided every 5 days. The room was quiet. The room key turns on the units electricity.
We really enjoyed the location of the hotel. It is found in an area that isn't overrun with hotels. There are many people who live in the vicinity. Businesses on the street include restaurants and services suitable for residents of the area.
There are several grocery stores, including Waitrose and Partners which is adjacent to the Gloucester Road Underground station. That tube station is a 5-10 minute walk away and is serviced by 3 metro lines. Victoria and Paddington train stations are within an easy striking distance via the Underground. The Natural History and V&A museums are approximately 15-20 minutes away by foot. Kensington Gardens is also about the same distance. The area surrounding the hotel felt safe when walking after dark.
Would not hesitate in staying here again."