Hotel Ambassador Zlata Husa

"Excellent location in the center of Prague. Very friendly and helpful staff(especially at the reception and at breakfast). Tasty breakfast with a large selection. The room was large, clean and very comfortable. The air conditioning worked very well. We were very satisfied and we recommend the hotel for a visit."

"If you are looking for hotel with charm excellent 👌 customer service and the best location. This is your hotel!! I have been staying here multiple times while I was visiting Prague. You can feel the magical history. Food is also top notch. From exceptional breakfast to very tasty dinner. If I could give 10 stars I would definitely do that."

"Would not recommend this hotel in any way. Rude staff and extremely uncomfortable stay! I’m writing to express my serious disappointment with our current stay. We were given an apartment where the main bedroom has no air vents and no air conditioning. This is extremely uncomfortable and completely unacceptable, especially for a hotel that presents itself as a 5-star property. When I called reception to ask for a portable AC unit, as the other room has one, the receptionist was dismissive and frankly rude. I was simply told, “We can’t help you,” with no effort to offer a solution, escalate the issue, or even acknowledge the problem. For a 5-star hotel, this level of room condition and customer service is unacceptable. A guest should not have to sleep in a room without proper cooling, and basic comfort should not be treated as an unreasonable request."