"Disappointed with this business hotel. Arrival felt like being told off for getting there early, most places welcome you and store the bags until the room is ready, not here you will be scorned for not walking round with your bags until they are ready to see you.
Spa is a public gym with music blaring that you access by walking through the food hall in the adjoining shopping centre, changing room full of gym posers, jacuzzi broken, other pool cold, silly rules about speedos for hygiene, everywhere else in the world manages to allow board shorts but no, we have a rule. Which I obeyed btw. Which makes it especially annoying that the rule doesn't apply if you're Czech and you can do what you want unchallenged. Many locals milling about in whatever they want to wear, some training push-ups off the pool side, lots of grunting and manliness, so relaxing.
Breakfast room is massive but so busy that it was difficult to find a table, most stations had queues but not everyone understands how to work them so its a bit of a waste of time queuing because some patrons don't care about waiting. Just basically an uncouth experience, rather like the spa. And also the lifts, which you'll compete to use. They're special eco lifts which basically means they don't move when you call them if there's another one close which you can share. So when it arrives you all push each out of the way instead.
Double room was two singles pushed together. Duvets were silly little European smaller-than-single things that these people insist on using so you'll probably not sleep very well if you're used to a proper one. Lady on reception (one of the nice ones, I was lucky that time) sounded like she agreed with me but still had no solution as they only stock tiny thin duvets that hardly cover the mattress.
If I was there for a business meeting and someone had told me to expect the Premier Inn at the NEC with worse beds I might have known what to expect but this is absolutely not a nice relaxing spa venue and shouldn't be listed a such. And although its well connected by public transport there are the obligatory shady characters hanging around the station entrance outside and at the stations you need to change at.
Prague has a wonderful reputation for being an idyllic city break but it wasn't earned at this hotel."
