The Bonerowski Palace

"Bonerowski Palace is located in the main Old Town square and is a great base to go exploring all over. The staff were brilliant and very helpful, took us to our room and ensured our stay was as relaxing and enjoyable as possible. The atmosphere was very calming. The rooms were brilliantly equipped, plenty of storage space and amenities including dressing gowns,toiletries and air conditioning. The only downside was 2 single beds and not a double but thats luck of the draw. Value for money was excellent, staying in Krakow for 3 nights with breakfast included including flights was only £900. With this being a 5 star hotel that is great value for money. The rooms were very clean as was the rest of the hotel and little to no noise heard throughout. Breakfast was also amazing with all you can eat continental aswell as ordering from a hor menu. Definitely recommend staying here."

"The location and the hotel is beautiful and spotlessly clean. The bedroom decor might not be to everyone's taste, but you can see the photos for yourself. We arrived late on Thursday night and the 2 gentlemen at reception were very pleasant and helpful. However, we had a few incidents with other young female members of staff (Breakfast area and outside bar area) who were just extremely rude. We had two separate incidents from two different members of staff where they manor would have been classed as unacceptable to a random person, let alone a guest at their hotel that they were representing. One incident you can overlook, when it happened again we choose to have our meals and drinks elsewhere.."

"We loved this hotel so much we extended our stay. The rooms are spacious & beautiful. Kamil at the front desk was very helpful and attentive."