"Exceptional stay – beautiful riad with outstanding staff
We had an absolutely wonderful stay at Riad Shaden and would recommend it without hesitation. From the moment we arrived, we were made to feel so welcome with tea and biscuits, along with excellent directions to help us navigate the Medina — we didn’t get lost once!
The riad itself is a real hidden gem — beautifully decorated in traditional Moroccan style, with clean, comfortable rooms that include A/C and a safe. It truly feels like an oasis of calm after the hustle and bustle of the Medina. We loved the rooftop, with sun loungers and a covered seating area — perfect for relaxing and soaking up the sunshine.
What really sets Riad Shaden apart is the staff. They genuinely cannot do enough for you, and someone is available 24 hours a day. A special mention to Said, Sanaa, Mohamed, Imed and Amal — every one of them went above and beyond to make us feel welcome and looked after.
We would strongly recommend booking excursions through the riad. We booked camel riding in the Agafay Desert with a fabulous dinner, as well as a day tour to the Ourika Valley. Everything was very well organised, and Siad was fantastic — friendly, reliable, and full of interesting local knowledge. He really made our trips special. Our guide Abdul in the Atlas Mountains was also brilliant and very supportive (especially on the hike!), and Mohammed at the riad was incredibly helpful throughout — nothing was ever too much trouble.
Breakfast each morning was fresh and plentiful and we also had a lovely chicken tangine meal (3 course dinner) at the Riad.
The riad is around a 15–20 minute walk from the main square. Once you get your bearings (and get used to the mopeds!), we felt completely safe walking to and from the Riad
Overall, this was a perfect stay. The combination of a beautiful, authentic riad and truly exceptional staff made our trip to Marrakech so memorable.
We will definitely be back ❤️
A special thank you to Shona for the extra attention she gave us — and we hope Mohamed is having the best trip possible!"