Cosimo de Medici

"How this hotel has a 4.3 rating is beyond me. It is seriously the worst place I have ever visited in my life. The room oh my god small on a main road with cars, lorry’s, people and bikes going past shouting horns hooting. You can sit on the toilet wash your feet’s and brush your teeth all at the same time. The TV in the room comes with an old remote control not in line with the TV and that was a challenge in itself. Not that I watch TV myself but is important to my husband. The air conditioning went out with the ark and again a chore to get it to work. They also charged 6 euros per night in city tax we usually paid between 2.5 and 3 euros per night. This is a 3 star hotel so The breakfast for me in edible only had cornflakes and a cup of tea. On our last morning cleaners were walking through the dining room whilst people having breakfast with dirty linen, mops and other cleaning stuff all past the so called food. No kettle in room they do have a drink station but only has tea and no milk. The hot water is lukewarm. Florence train station is mad get there early and be prepared. Florence itself is gorgeous for me the hotel completely spoilt the experience to the point that I have fed back to the travel agent. Fortunately we use the same travel agent all the time if this was a once off booking just to this hotel I would not book with them again. Great places to visit in Florence love the patisserie and wine windows :) it was very hot during our stay take mosquitoe cream, hat and sun cream. Have attached photos for you to check out."

"This hotel is a 3 star not 4 as rated by Jet 2. Great location Clean room Friendly staff Breakfast okay. Unfortunately it did not start until 7:30 so we missed two breakfasts due to early excursion one day and early flight home on the last morning. No coffee/tea facilities in room No English channels on Tv Room was really small and we struggled to open window in room. Very glad u took ear buds as it was also very noisy Thanks"

"Very central and as a consequence could have been noisy from the street but effective double glazing sorted that out. However there are 4 hotels using the same entrance one on top of another and the actual building itself is noisy. No tea tray in the room and no mirror in the bedroom area. There is one in the bathroom but not full length! Breakfast as basic with no fruit. There is a lovely garden area near the breakfast room which would make a lovely area to sit in but it is not available to guests."