Eurostars Centrale Palace

"This hotel was sufficient for our 4 nights in Palermo. The location was perfect for getting around by foot. Unfortunately this hotel is barely a 3.5 star hotel and not a true 4 star. To start, there's no bell hop at the door and while there are elevators, they're awkwardly positioned above a set of stairs which makes carrying luggage uncomfortable. The superior rooms are sized well, but lacked some basic care. For instance the baseboards were dirty and could use freshening up (see pics). The shower heads were far from luxurious and were cheap, lightweight and plastic with some noticeable wear. Water was provided upon arrival (membership awards) but never replenished during our stay which we thought could have been a nice touch. Yes, water and prosecco are available in the lobby, but leaving some in the room would be a nice way for guests to rehydrate in the 95 degree heat. The rooms had robes and slippers, but toiletries were never replenished during our stay. For example, plastic shower caps were used during the first two days and never replenished. Lastly, the art of making a bed was definitely lost here bc our bed was always sloppy and loose noting that whoever was making it had no idea how to do so correctly. On our first night the power went out but none of the emergency lights came on as we waited for the power to come back making for a potentially dangerous situation. The front desk personnel were efficient and kind. Breakfast was fine."

"My wife and I stayed for a week in June 2026. Generally a mediocre hotel, 3 star at best. Pros: Central location Friendly reception staff Spacious room Good AC in the room Fairly good comfortable mattress and quiet overnight but some noise in the mornings Cons: Breakfast was lacklustre and a bit tired looking - only one granola/muesli option, limited hot food selection which was unappetising, Had asked for a quiet room but disturbance from noise in the morning from above due to breakfast rooms being set up from 7.30am onwards and then work being done in the hotel from 8.30am onwards for the last few days of our stay Shower temperature changed rapidly between extremes of temperature Hotel decor looks dated and tired"

"Eurostar Centrale Palace was everything my husband and I had hoped for. It’s a beautiful classic hotel, refurbished as it might have been when it was an aristocratic residence. It was suggested that some furnishings may even have been original- certainly possible from what we saw. On our way to our room, it was a delight to walk through salons and reception areas that suggested its opulent past. The night we arrived we were welcomed with prosecco in the lobby, which was a nightly perk until 8pm. We weren’t feeling adventuresome that first night, so we had dinner in the restaurant, The rooftop, which we had hoped to visit, was closed because it was still quite cool except for the middle of the day. The dining room was lovely, though, and and the food was excellent. Breakfast was served in several adjoining rooms, and it was bountiful and delicious. The buffet offered a full range of options, seemingly everything anyone could want. The staff were lovely and helpful, always happy to answer our questions and give advice and directions when needed. We also enjoyed the hustle bustle around Quattro Conti and the peace and quiet in our room. Palermo was busy, as expected, but not overly crowded. All in all, a wonderful visit to a fascinating city. Reply"