Hotel Club Eloro

"I will try to objectively evaluate the hotel. Location very good. Hotel is well cleaned, cleaning staff very hardworking. Food average, sadly with the exception of the pasta corner. Staff generally okay with the exception of the black waiter at the pool bar - arrogant and unprofessional. Animation team excellent and hardworking. Overall rating is good, but there is a lot of room for improvement."

"We recently stayed at Club Eloro and I can honestly say this was one of the worst hotels I have stayed in. The hotel is very dated with basic accommodation, tiny square shower with a plastic folding door. Really small balcony. The rooms were very clean, so housekeeping are doing a good job. The dinner buffet food was awful, if you found any meat, you’d done well! We gave up going in at lunchtime it was so poor. The breakfast buffet was better though, with a good selection. We ate at the Sicilian and Pizza restaurants and we paid a supplement of €10 and €15 respectively for the Mexican and Greek restaurants. The food was below average. For dessert in every restaurant, we received a tiny plastic pot of melted lemon ice with a plastic spoon, similar to what a toddler would expect. This was not representative of the desserts shown on the menus. The hotel certainly likes plastic, as I read in a previous review. Every drink was served in a plastic beaker, even beer and wine. I would expect that by the pool but not in the bars during the evening. The bar staff did not like using glasses. We had to hunt for wine glasses to take with us to dinner! Now the All Inclusive. When we arrived around 3pm, we enquired about a snack and were advised to go to shop across the road to get a sandwich, really?? The drinks are basic and served between 10am - 10pm. There is a supplement for lots of drinks that are not part of the All Inclusive. Guests had various coloured wristbands so I think it depends who you book with - we booked with EasyJet Holidays. There were only two members of staff, Laura at Front Desk and Enzo at Beach Bar, who were friendly and helpful. Others did not engage and were not friendly. The beach is lovely with clear blue sea! so that was of some consolation! I travelled with friends and we are ex travel agents. We would not recommend this hotel."

"Stayed with my daughter for her 30th birthday and 3 other family members. I'm going to start with the positives, and this won't take long. Location is great and our rooms all had side sea views. Mario who books the excursions is an absolute legend and we don't know what we would have done without him. The Pizza, Mexican and fish restaurants were all great so get booked in as the food in the dinning room is like prison slop! Rooms cleaned daily. That's all the positives, now the negatives, the all inclusive is not all inclusive and only gives you red wine, white wine and a couple of other drinks but no spirits or coffee. When I spoke to the manager and told him we had booked all inclusive he said I would have to take it up with my tour operator. I go on all inclusive holidays 3 times a year and never encountered this before especially when we had all paid over 500 ponds for 4 nights (so not cheap). The manager did upgrade us for free eventually. Check in is the longest ever and we had 3 rooms, I got my room at 15.10 but the other 2 rooms weren't ready until 16.20 although it states you can have your rooms from 15.00.The rooms are like prison cells, balcony has room for 1 person, my air conditioning was rubbish and when you showered in the run down bathrooms the shower tray fills and water seeps all the floor. Hired some pool towels for a deposit of 15 euros, 10 euros you get back. When the receptionist bought out the towels they were obviously towels that guests had left behind as they were all worn and old! The pool area and sun beds are all in need of updating. There is no snack bar just a pasta bar (which is awful) and not open on a Monday. The food in the restaurant is bland and tasteless, no meat in the day or evening but they did usually have a fish dish. Lots of oily salads and pasta in sauces. Breakfast however was ok compared to lunch and dinner and I would like to add that I am not a fussy eater and will usually eat anything. No night club as in the description which we were very disappointed as this was one of the reasons we booked here. Most of the staff are pleasant even tho not many speak English but some are also very rude. Mainly French guests again most were very rude. Entertainment wasn't great either although the animation team did try every night in the amphitheatre to entertain guests. We had a burst pipe on the first night on our corridor which was like a river, no warning signs put out. I can honestly say in over 40 years of travelling abroad I have never stayed in such a run down hotel with such awful cheap, bland food EVER !!!!!!!!! More like a 1 star hotel"