"This is a beautiful hotel staffed by caring knowledgeable people that is located in the center of everything that you want to see as a tourist while visiting Rome. If you walk less than 5 minutes you will be in front of the Pantheon. The hotel is right behind the Pantheon. If you are wandering around sightseeing and you get lost all you have to do is ask someone where the Pantheon is and you will be right back near the hotel when you get back to the Pantheon. This hotel has an outstanding buffet breakfast which includes eggs, bacon, ham, many types of bakery items, cereal, several types of fruit, mozzarella balls, cherry tomatoes, yogurt, many types of coffees and teas, many different kinds of juices and this just scratches the surface. I have traveled to many places for many years and I can tell you that the staff in this hotel are the nicest friendliest people that I have ever encountered while staying at a hotel. Special mention goes out to Federica. She helped me with my initial reservation, getting me checked in and situated when I first arrived, getting me checked out and getting me transportation to the airport on the day I left, she gave me an excellent restaurant recommendation and directions on how to get there, she even helped me with mailing postcards and the related postage and provided guidance on the postal situation in Italy-not all the stamps are the same and there are three different entities which handle mailing-you have to make sure you use the right stamp and the right mailbox. She was always cheerful helpful and very knowledgeable and glad to provide assistance. My room was clean spacious and even the folks providing housekeeping services were cheerful and helpful at every opportunity. For the life of me I can't figure out why this hotel is not rated as excellent by everyone. You will not find a better place to stay in Rome in light of this hotel's cost, location, services provided and the quality of the accommodations."
