Paradise Island

"Honest review... bit long sorry.. We arrived here a week ago, family of five 12, 13, 16.. We go home today. Not going to lie i am glad to be going home and so are the 2 older kids. The hotel itself isn't the worst, however it could of been better. Food wise, a decent selection, we only went hungry one night out of 7 and thats because we dont like Chinese. However the cleanliness of the restaurant wasnt the best so I will say food at 8.5 out of 10 and the cleanliness of the restaurant a 3.5 out of 10. Cleanliness of the rooms very poor, they were cleaned everyday except friday, but this was just a surface clean, the floor was probably only swept 3 times and mopped once, the balcony didnt get touched and I cleaned the sink myself every single day with boiled water from the kettle, very dissatisfied with this, the grout was fully caked in mildew, which if actually cleaned with cleaning products would come off with ease. I wore my flip flops when showering overall a 2.5 out of 10. My partner didnt agree with this, however i own my own cleaning business so maybe I have a higher standard than him and others😅. Around the pool wasnt too bad, mainly the guests what made it dirty being lazy and not cleaning up after themselves, the pool itself was cleaned every morning which I witnessed. The staff really try to keep it clean around the pool. If u want a bed you have to be up early to reserve as people are up before the birds. I witnessed a woman at 4am puttin her towels out (i was up on my balcony having a drink) Some even left towels out overnight. The pool bar food and drinks were good i will say an 8 out 10. Waterpark was good, kids loved it. Pools were clean. Always had beds. I only seen one cockaroche the whole time and the was dead in the water park near some plants, there was little ants in the rooms mainly the bathroom. This is a 3* place, it is ok with decent food, needs refurbishing, which i seen some rooms being done. All in all id give the hotel a 6.5/7 thats mainly cause the food was decent. Staff were friendly also. We had a good time as it is what u make it, but the cleanliness wasnt upto scratch and the area was very quiet and abit boring in the evenings for the kids, although a taxi ride is just 5mins and 4euro to the centre would he nice to have a couple of shops in walking distance. Would we return no. But if youre ok with a standard 3* holiday go for it. Like I said it isn't the worst definitely not like ive read on some reviews, the place just needs some tlc and maybe more cleaners. The flowers around the place really added some character and the views from the terrace were beautiful 😍 Hope this helps others."

"Loved our time on holiday. Entertainment for kids has been brilliant, mini disco has been great every night. Staff kind, warm with lots of energy. Hotel needs some TLC, short staffed behind a bar and in restruant but they worked so hard and were so polite."

"Very good, clean, entertainment staff excellent. Always something to do. Slides are good. Pools are clean. Food is good, staff always willing to help"