Hotel Caribe & PortAventura Theme Park

"Good location for Portaventura and good price for a liquior coffee but unfortunately thats about it. This is a two star hotel. The buffet was extremely basic with lots of flies. The waitress came to take my payment for a fanta and I had food in my mouth, I said could I have a couple of minutes please and she said “no, pay now” The room was very very dirty and I literally couldnt wait to leave. Very run down and I would not return."

"Took the grandchildren ages 10 and 7 for the day and it was great…. Yes the queues were a bit long but that’s to be expected, the main pool was lovely and they loved swimming around there, the advice of water shoes was perfect…. A great day was had .."

"Just returned from my third holiday at the Carbie in recent years the hotel is no Longer a four star there is a touch of faulty towers about the hotel On arrival we asked for pool towels we were told the hotel was full and there were no towels available We returned to reception the following day and got the same response we asked the receptionist could you not get more towels answer NO We gave up after the third day and bought towels The hotel promotes a 2 for 1 price cocktails we asked for 2 pina colada’s in response the bartender told us they were out of P C s the following evening we ordered the same cocktails and got the same response we asked could you not just restock the bar with P Cs the bartender just smiled and shrugged his shoulders.The bar also ran out of Fanta orange we got the same response when we enquired about restocking the Fanta orange While swimming in one of the pools the lifeguards ordered everyone to leave the pool as the pool was being closed for the rest of the day we asked why the pool was closing the lifeguard told us he didn’t know The food in the restaurant at the pool area is basic the area is never cleaned the bins were overflowing with rubbish The sun loungers are never cleaned There are a limited number of Sun umbrellas at the pools and with the high temperatures it was very uncomfortable if you could not get beds with sun umbrellas The furniture in the outdoor area has become very dated and the cushions are stained and never cleaned While the staff are friendly the standard of customer service and care is not in keeping with a four star hotel"