Best Lloret Splash

"Went 2 adults with a 6 year old boy , felt like school with all the rules within the hotel. , no smoking but yet everyone vaping by the pool ( same thing really ) son got sent off waterside for stopping even though there’s a big hole in the brown slide that stops you ( I know cause I went down it ) glad we didn’t go all inclusive as we asked for ice one day for our water as we don’t drink and was refused ! Very poor service ! I loved the area but would never come to this hotel again. Great pool & slides for kids but that’s about it"

"We paid around 3000 for 3 of us for 10 days all inclusive, i would not pay this again to go here Rooms: The rooms were very well cleaned, towels restocked often but they are WAY too small for 3 of us let alone 4 people, the beds take up most space and are right next to eachother, the bathroom had just a toilet then in the same room as the beds we had a sink and a shower, which was a huge issue as the shower kept flooding the entirety of the room, also didn't have any privacy for the 3 of us so it was a struggle, it feels more like these rooms are catered towards couples not entire families, if you plan on going here with 4 people don't bother. not much storsge in the room, one small closet for all 3 of us which was a struggle. A hairdryer and shower amenities (body wash and shampoo) were provided which was nice Also whilst the entertainment was on we could hear it quite loudly from the rooms which was annoying, also people shouting from the corridors coming into their rooms which we found annoying and woke us up a few times Food: The food was always a hit or miss, breakfast started off okay at the start however as we progressed more through the week it was wuit shocking, bacon was literally dripping when you picked it up with grease, the scrambled eggs were not very appetizing as they looked like they hadn't even been mixed, properly, and there were like 4 different options of sausages which was stupid because barely anyone even picked any of them, was a waste. Lunch was okay mostly, the snack bar was in my opinion amazing, they had good options of chicken nuggets toasties chips but there was no menu so we had to find out from other guests what they had, the wait for the snack bar was also diabolical sometimes too. And dinner was also a hit or miss, they had different themed foods each night, so like a mediterranean night, italian etc which was honestly not great, the diversity was fun but if your a picky eater be prepared to live off the pizza (the pizza is great) chips or pasta. but it was manageable for me. the dinner hall was also always very busy and loud no matter what time you went. The bar: The bar was okay and drinks were fine however the self serve soda drink machine was broken and still hasn't been fixed i believe which was annoying, but there is a water machine you can use to dispense cold water which was good, alcoholic drinks were sometimes too strong and poorly made Staff: Lifeguards didn't seem very useful, had kids jumping off the bridge into the pool and the lifeguard didn't care, too many kids also going down the slides at the same time and the lifeguard just wouldn't care, especially the slide with the big bowl thing in the middle, children would just sit in the middle for ages and when you went down you would crash into them, happened to me a few times. Cleanliness: Overall amazingly clean and the cleaners were also very kind Area: Lloret De Mar isn't a bad area, we spent a few nights in the town; the walk down there was quite unappealing to the eye but the beach was lovely and the shops were somewhat decent, plenty of bars and stuff, we also went to the marine land which was 111 euros (ish) for 3 of us which was nice but unsure if it was very worth it as the food there was also expensive, dolphin show was great and decent options of slides there, would recommend with children Atmosphere the floor around the pool is always extremely slippy, a lot of people have slipped. The sun loungers were great quality but the umbrellas just weren't, and were broken a lot of the time. Music is played around the pool which is nice, activities are okay but don't last very long, good for young children but everything else here isn't really. Good spaces for sunbeds, however we are told you can't reserve the sun beds but people do it anyways and staff don't bother, seems to be a reoccurring poor attitude from the staff, they don't really care what you do aslong as it doesn't bother them which is unfortunate"

"We came to this hotel last Sunday and booked our holiday through Loveholidays, travelling with our 7-month-old baby. On arrival, the transfer was very frustrating. The coach drove around the resort and actually passed our hotel three times. It was absolutely boiling on the coach and everyone was becoming increasingly annoyed as the driver kept passing the hotels instead of dropping us off. When we finally arrived at the hotel, we noticed there were stairs leading up to the entrance. We had a pushchair, and although there is a pavement towards the hotel, it is very hilly and not ideal if you have a double pushchair or wheelchair. The pavements are also very small and there is hardly any lighting, which felt quite dangerous, especially at night. Unfortunately, reception didn't give us a very welcoming first impression either. We were simply given our room key and asked how we were going to pay the tourist tax. We weren't given any information about meal times, where the restaurant was located or any general information about the hotel. After a long and tiring transfer with a baby, we expected a much warmer welcome and at least some basic information about our stay. The hotel itself was clean, and the pool areas were also clean and well maintained. However, there were again issues with accessibility. To get to the children's pools, there are stairs and no ramp nearby. There is only one ramp located on the opposite side of the pool area, which isn't practical if you're using a double pushchair or have mobility difficulties. The water slides were good, but unfortunately I found the lifeguards very poor. Too many people were being allowed down the slides at the same time, with people going down one after another and children being knocked into by others. We saw several children crying after being hit. I personally would not allow my child to use the slides because I felt they were too dangerous. There were also lots of children slipping around the pool area, and the hotel could definitely do with some DIY and improvements to make it safer. The bar staff were also quite rude on one occasion. I asked for a jug of cold water so I could cool down my baby's bottle, as it was extremely hot. I was told, quite seriously, to put the bottle in the swimming pool. I found this response completely unacceptable, especially when I was asking for something so simple to help care for my baby. The rooms were clean, but there are no kettles provided. You have to pay a €20 deposit to get one, and reception gives you a piece of paper as proof of the deposit. We were told that if you lose the piece of paper, you won't get your €20 back, which seems unnecessary. The food was very basic. Around the pool at lunchtime, the options were mainly things like burgers and chicken nuggets. In the main restaurant, the experience wasn't much better. It often felt more like being in a school dinner hall than being on holiday. There were dirty plates left on tables when we came down for meals, which made the restaurant feel untidy and took away from the overall experience. We didn't feel like we were getting the quality of service or atmosphere we would expect from a hotel. Overall, we did have a nice holiday and enjoyed parts of our stay. The hotel was clean and there were some good facilities, but as a family travelling with a 7-month-old baby, there were too many issues with accessibility, safety, customer service and the facilities for babies and young children. Unfortunately, based on our experience, I would not recommend this hotel to families travelling with babies, particularly if you have a pushchair or wheelchair. Personally, I wouldn't choose this hotel again with a baby."