Meliá Benidorm

"I visited the Melia at the start of October 2026. I stayed for ten nights. I will say I have stayed in Benidorm several times always staying at the Levante Hotel down the road which was great, clean but a little bit noisy, so that’s why I chose the Melia as a change. Booking in was painless and quick and very good. The reception staff were very good. There were plenty of lifts up to my floor. Upon entering my room I was a bit shocked as it reminded me of a room at Butlins or Pontins from the 1980's UK. For a four star Hotel I've had better rooms in a three star hotel.. These rooms do not reflect a four star rating. In fact the outside decor on my floor looked like it needed urgent refurbishment. A comparison photo below shows my "actual room" to the advertised marketing, brochure room. Bit of a difference I would say. The rooms are cleaned every day which is good. However the first night of my stay I took a duvet from the cupboard which was wrapped in a plastic bag to add warmth to my bed. Upon taking the duvet out of the bag I noticed there was an odour on the duvet and on closer inspection there was long black hair all over the duvet which must have been women’s hair. Obviously the duvet was soiled from previous guests and hadn’t been changed. My bed in my room was pretty rigid. In fact it was the most rigid mattress I've ever slept on. Certainly there was no risk of me getting a bad back from this bed during my stay. The next morning I contacted reception on the room phone to request a complete change of my bedding and the duvets. This change of bedding and duvets were done within a couple of hours. The room cleaners do not speak much English and I do not speak much Spanish. There was a massive misunderstanding on my third day which was my fault because of my bad eyesight and the do not disturb sign on the door. Once the misunderstanding was cleared up the rest of the holiday was stress free and problem free. This is not an adult only Hotel, but I was lucky booking when I did, in October, as the British kids are still in school so my stay was pretty quiet. As I stated earlier this Hotel is in urgent need of refurbishment and I would definitely not rate this a four star hotel,,, at the moment. Despite the no frills room the restaurant was excellent along with the food. I did eat out a lot but after tasting the evening meals at the Melia I realised I should have spent some more time in the evening restaurant rather than dining outside the hotel. In fact there was one night the Melia restaurant had lamb in a sort of casserole. It was the nicest most tender lamb I've ever had. All of the food was beautifully seasoned so well done to the Melia chefs there. Oh out of ten nights (for me) the most important meal for me was breakfast. I had breakfast nine times out of the ten night stay. The breakfasts were beautiful and after eating I was ready for each new day ahead. All in all and to sum up my stay was very enjoyable and relaxing despite the no frills room. The staff at the Melia were excellent as well as room daily cleaning. Just to add the fridge in each room is well stocked with soft drinks, wine and water, but you will be charged for each item consumed or taken. Also chocolates, nuts and crisps with an additional charge all replaced daily. Also I did make use of the dry cleaning service which was in my view pretty cheap for some of my clothes. Although (in my view) this is not a four star hotel I have booked to go back again and stay at the Melia in October 2027.. My reasons for booking again Is that the stay was enjoyable. The staff were attentive and next year I will use the Hotel Restaurant more in the evenings than I did this year. Also I will say Jet2 were fantastic from start to finish getting me to the Hotel as well as getting me home once my stay had finished... I just wish I'd stayed more than ten nights!!!!"

"Lovely time Small section of sunbeds for level guests Food and drink selection excellent Room clean and bed super comfortable Thanks for a lovely time"

"The pool is very good and the gardens are well maintained, but the evening food quality is very poor would only go breakfast even that was just ok not brilliant. The hotel rooms are a bit run down and beds shaking and moving in the night. Really not comfortable to sleep. Was glad to get in our own bed when home. Staff are great, drinks also poor quality and expensive. Best just to buy water at dinner. This hotel is cheap clearly because of the food standards, which is surprising considering it’s a chain."