"Check in:
We got to the hotel around 1:30am and were welcomed by a member of staff who checked us in very quickly, explained about meals etc and provided us with a sandwich. Check in was great, can’t complain. Check out is at 12pm.
Room:
We were in room 418 and overlooked the pool area, it was a lovely room and kept very clean by the cleaners. Our room was cleaned every day and they always provided clean towels and bedding, the cleaners were also always very welcoming. The only thing I’d say would be helpful cleaner wise is having a “do not disturb” hanger for the door as none of the rooms had these. We were provided with coat hangers, plenty of space for clothes, a tv, kettle with tea and coffee, a bottle of water and the safe is free! We also didn’t find the beds to be uncomfortable as people have previously mentioned in their reviews and didn’t get any funny smells! The bathroom could have done with being slightly bigger but other than that we have no complaints about the room.
Food:
Breakfast was 7am-10am and they served the same things every day: full English, toast with jam etc if wanted, croissants, cake, the list goes on.
Dinner was 1pm-2:30pm and they served foods such as chips, nuggets, pasta, pizza, gyros, different meats, veg and much more. As a pickier eater I lived off chips and pizza etc for the 10 days but my boyfriend loved trying the different meats and foods they had to offer.
Snacks at the sit down pool bar were available from 3-5pm and provided foods such as burgers, hotdogs, sandwiches, chips, ice cream. Ice creams were available throughout the day at the main pool bar however with very limited availability, they only ended up with banana a lot of the time.
Tea was from 6:30pm-9pm and was a different theme each evening. They however always served chips, nuggets etc for the kids/picker eaters! The deserts weren’t the best, I think I managed to find one the whole time I was there.
The waiters were lovely, always so nice and welcoming and were very quick to collect dirty plates and glasses! Sami was always quick to get you a drink and knew our order without us having to say anything. Thank you to you all for a lovely experience in the restaurant.
Pool area:
The area around the pool was always kept nice and clean however could get very slippy walking around. Inside the pool could definitely do with a clean as there was sand and dirty floating around the bottom. You were allowed floats in the pool however they also allowed balls meaning you got hit a lot both inside the pool and whilst you were lying on the sunbed which gradually became very annoying when it was every day and of course the majority of people didn’t apologise! You can have bottles filled up at the pool bar but only with water however, you can keep going to get cups of coke etc whenever. There’s always music playing around the pool and the entertainers always created a busy day with morning yoga, aqua gym, the kids club, water polo, uno tournaments and beer pong etc. There were some days you could go down to the pool at 9am and there would still be plenty of beds but some days you would walk out at 7:30 and the majority would be taken so was a bit hit and miss.
Evening entertainment:
The entertainers always started the evening at 8pm with a mini disco for the children then at 9pm put things on such as bingo, karaoke, a violinist and a dance group. The entertainment finished at 10pm but the bar stayed open until 11pm.
Surrounding area:
There are plenty of bars, restaurants and shops surrounding the area of the hotel and there are 2 beaches within about a 10 min walking distance. There are bus stops right outside the hotel which can take you to Protaras, Ayia Napa, The waterpark etc and only costs €2 for one way. We got the bus everywhere and reckon we saved a lot of euros by doing so.
Over all:
I do feel like you get what you pay for, you’re coming to a 3 star hotel so expect a 3 star experience. Staff were all lovely, can’t fault any of them! We enjoyed our 10 night stay at this hotel, thank you."