Mare Ayia Napa

"We came to Mare Ayia Napa to celebrate my 43rd birthday, which made the trip extra special. **Pros:** * Spacious, comfortable room with a good-quality mattress * Daily housekeeping and sheets changed upon request * All-inclusive buffet with good variety * À la carte restaurant Aroma was superb * Great service from staff, especially Tej, Mohammad, and Kiran * Quick response from reception when resolving the room issue **Cons:** * Drainage smell in the initial bathroom * Limited sugar-free soft drink options for a 5-star all-inclusive (mainly Pepsi Max). Reported on day one, but no improvement * No daytime activities despite the schedule shown on the app Overall, despite a few issues, the service and dining experience made our stay enjoyable."

"Exceptional customer experience! Great hotel throughly enjoyed our holiday. The standout was the customer experience, especially the staff they were all exceptional. Nina the waitress, the head waiter in the buffet restaurant (from Afghanistan), the housekeeper in our room, the security guard (dark glasses), Paulo (spa) every member of staff was top class. We are well travelled and were hugely impressed with the team at the Mare. Highly recommend! We had a relaxing, peaceful holiday and will recommend the hotel to all our friends. Thank you for a wonderful holiday."

"We stayed in 3009 a swim up bungalow with terrace, shared with four other Bungalows this April (2026) for a week. Our biggest thank you will be to all the staff on site who were all very friendly, professional, smiling and always happy to help. (Bravo) We were celebrating our Ruby Anniversary (40 Years) and on arrival we made a request at reception to book the Aroma restaurant for the following night but as it was closed on this date and Eva passed our request to Guest relations and within minutes of arriving in our Bungalow they called to arrange a booking on another night of our choosing. Later that afternoon, a bottle of wine and cake was delivered as token of the hotel’s appreciation of not being able to fulfil our original requirement, which we found very thoughtful in addition to the Easter Breads, wine and fruit which were delivered shortly after our arrival. Rooms Our swim up bungalow was comfortable air-conditioned room, which was spacious and clean, with a large double bed, large flat screen TV with many English channels as well as small kitchen area with initially fully stock fridge (will provide more details later), wash basin and coffee making facilities. A separate private bathroom/shower/toilet area with toiletries, personal care products. Terrace with loungers and chairs, leading to our shared swim up pool (cold at this time of the year) but we used it every day. Room had all the usual necessary items safe, iron and board, hairdryer as well as bathrobes and slippers. One small negative the terraced partitioning was flaking off and needs some attention, or better still to be replaced with non-slatted ones to give a little more privacy on your own terrace. Food and drink We ate at all the following restaurants that were open at the time of our visit and had been notified by our tour company that not all would be open as it was the start of the season. During our stay we realised why as the hotel was clearly not running a full capacity and it was certainly quieter than we had expected. We found this a positive for us. Aroma restaurant - Fine dining experience with a second surprise anniversary cake and message from Pia Guest relations(see photo), restaurant quiet ambience was great, food delicious, service excellent (thank you Mohamed) and well worth it. Estia restaurant - semi outdoor setting it was very windy on our visit, so we asked to move tables and were relocated. Food was good, tried too hard to promote chargeable steaks, than promoting the main meals on offer, still a pleasant experience. Nico Italian restaurant – Fantastic largest of the speciality dining restaurants, food was fantastic as was the service. We ate at the main buffet restaurant every day for breakfast and found it to be adequate but have experienced better in many other lesser establishments, little things such as the Pancakes were all Precooked and cold not freshly cooked at the point of service. Whereas the Omelettes were cooked to order and Fried eggs freshly cooked alongside to ensure sufficient flow to meet demand. Otherwise, there was plenty of choice of all your expected requirement. The main buffet for lunch and dinner equally offered as much choice, the only downside was that the food often was lukewarm although fully cooked. This did not help by the hot plate warmers not seem to be functioning as the plates were always cold. Grab and Go Café area near reception served the most variety of coffees I have ever experienced on an all-inclusive break, to drink on site or take away with you. (Brilliant) The waiter/waitresses serving in this area and the Lounge bar were fantastic, thank you to Kayak, Lucie, Nina to name a few. As you may guess by my compliments regarding the coffees I don’t drink alcoholic drinks and found a great choice of soft drinks including Mocktails and smoothies available during our stay. My wife enjoyed the sparkling wines, many of the cocktails as well as other branded drinks available on all inclusive. Fridge-Mini bar in your room Please read the details provide on the App on your arrival to understand if your fridge will be restocked or not. If not keep your water bottles and they can be refilled at the Grab and Go Café at reception or other bars during the day as part of your all-inclusive provision. Scoops Gelateria A pleasant place to sit down for afternoon ice Cream or take away. Much more choice than the 4 flavours on offer in the main buffet each day. Wi-Fi in all areas was very good. All in all, our stay was superb and relaxing. Ok not all facilities were up and operational, but with it being low season and probably quieter than expected due to more important issues happening in neighbouring countries we really could not really asked for more, would we return, Yes….. To all great staff we could not mention by name Thank you."