Royal Park Boutique Hotel

"This hotel was part of my package holiday, and I wasn’t quite sure what to expect when it came to accommodation on my Euro tour. However, I was pleasantly surprised from the moment I arrived. The warm welcome set the tone for a great stay. The location is absolutely perfect for exploring Budapest. It’s literally a one‑minute walk from Keleti Pályaudvar train station, with easy access to trams, buses, trains and the metro. It’s also just a few minutes’ walk to Stop 11 for the sightseeing hop‑on hop‑off bus, which made getting around incredibly convenient. The front desk team—especially Greg and Morgan, along with their manager Milan—were outstanding. They were friendly, supportive and highly professional throughout my stay. They genuinely went out of their way to ensure guests were comfortable and well looked after. I thoroughly enjoyed my stay and will definitely choose this hotel again when I next visit Budapest."

"Check-in was seamless and the concierge was friendly and helpful with directions around the city. The hotel is well located near the main bus, train and metro routes, although it sits down a fairly dark side street. The room also had a safe and fridge provided free of charge. Unfortunately, the positives end there. The hotel is currently undergoing major refurbishment work which was not disclosed by the travel agent (The Travel Makers) or on their website. As a result, there are no restaurant or bar facilities available and the whole building seems to be covered in dust from the ongoing works. The room itself was quite dark due to the paint colours, the TV couldn’t receive any channels, and there were no toiletries provided. Towels were changed daily but were small and rather threadbare – not what you would expect from a four-star hotel. There were coffee facilities at the reception on the ground floor for free, but no kettle in the room if you wanted a drink in the morning. Refurbishment work starts around 7am and runs until about 5pm, with hammering and drilling echoing throughout the hotel. Not the wake-up call we were hoping for on holiday. Budapest itself is a fantastic city with loads to see and plenty of great pubs and restaurants for every budget. Sadly, this hotel doesn’t live up to the name — it’s definitely not the “Most Grand Hotel Budapest”, more like its ugly sister."

"Very disappointing stay. We booked bed and breakfast but were told on arrival that breakfast was unavailable due to construction, with no prior warning from the hotel or travel provider. The entire hotel was under renovation, not just the breakfast area. There was drilling and banging from 7am every morning and the fire alarm went off shortly after each day. Dust was everywhere and there was no stair access to our 6th-floor room, only lifts, which felt unsafe. The hotel is not “boutique” as advertised — not even soap was provided in the bathroom, no tea or coffee facilities, and glasses in the room were never replaced during the stay. The room was also far too hot and the temperature control didn’t work. Overall, very poor communication and not the standard we paid for or expected."