Royal Karthago Resort & Thalasso

"We arrived on the 17/11/25 with a warm welcome . What you have to appreciate and acknowledge is the time of year and price paid for the holiday . All we came for was some winter sun and a chill out, so we were not expecting the Bellagio. An all inclusive holiday for a week for under £350 p/p , I’m not expecting A La cate or prestigious rooms . The hotel is tired and the rooms very basic , but everywhere was very clean. The food to be honest is very bland and gets boring after 4 days. The nicest thing I ate was a baked potato, oh and the sandwich my wife made me at lunch . It’s advertised as a 4 star hotel , but in uk standards it’s probably a 2 star. The animation team were amazing and worked hard to involve all guests in playful activities. The weather was mixed , but for November lovely compared to the uk at this time of year,( snow back home). At the end of the day we enjoyed our holiday and some winter sun, but probably would not come again"

"We have just returned from a lovely relaxing 4 days here . Staff were fabulous friendly helpful . Food was always good and great choice . Bar and pool areas clean relaxed atmosphere building dated but loved and if you want a great time without being overly dressed and feeling you need to keep up appearances this is perfect . Best part that made us smile good old British trying to steal the towels to bring home !!! Oh those door alarms went off and reception staff were on it like lockdown in Harrods so funny to watch the embarrassment 💕💕💕p"

"This is the second worst hotel my wife and I have stayed in. After 24 hours we were seeking a flight home so that must speak volumes. The variance of check in experience was not acceptable. The room once it was ready was clean and adequate but note the dated and traditional presentation. The balcony was a shared area if you can call it this. The attitude of the staff towards British tourists was appalling. Ignored in most restaurants, fact. The food is dreadful. It’s unlabelled and a challenge to find anything to eat. Boiled eggs made the day before, cold at 6am and then warming through by 8am. The egg chef spent more time walking and talking to French customers and when you asked for an egg he would walk off. Fruit is premium here so good luck on that. When speaking to various staff in the restaurant they don’t understand any English. If you want anything look for the managers. Pool bar service is militant. One queue for soft drink and spirits and one for beer, that is until there is a change of methodology. This is a hotel on its own. When when speaking to reps they clearly state this hotel has only just opened up to the English. When having one to one with management in his office he said exactly the same. Nothing changed throughout this holiday so thankfully the sun was shining. Our in resort reps did nothing, the hotel manager I spoke to did nothing and our holiday provider did nothing other than offer a voucher. I would not stay here again."