Massimo Hotel

"Massimo unethically canceled our confirmed reservations secretly without telling us because they wanted to charge 3X or more to more recent reservations by attendees of the COP, effectively stranding us without housing in Antalya. Their staff was incredibly rude and unprofessional. Please save yourself the horrible experience and go with the many other accomodations available in Antalya."

"We had a good stay at Massimo Hotel (Ex La Boutique Hotels). The hotel is nice and has a great location, with easy access to a private area by the sea, which made our stay special. Although we experienced a few issues during our stay, Mat, the hotel manager, took excellent care of us. He was incredibly kind, helpful, and attentive, and he genuinely made an effort to ensure we were comfortable and had a pleasant experience. His hospitality and willingness to help made a real difference and turned our stay into a much more positive experience. A special thank you to Mat for his outstanding customer service and for making sure we were well taken care of. Having a manager who genuinely cares about guests makes a big difference. We really appreciated his efforts and would like to thank him for making our stay enjoyable!"

"It's been a horrific experience dealing with this hotel. I booked in February for the international climate conference in November. They arbitrarily cancelled my locked in reservation citing a technical issue with the price. I booked directly on their website. So they realized because of the increasing demand for lodging they could charge more. This is illegal (in Turkey, as well as in most countries). Additionally, they didn't let me know they had cancelled my reservation. I only found out because I decided to shorten my trip and tried to adjust my dates. Imagine if I arrived in Turkey and had no place to stay. This is horrific."