NH Collection Carlo IV

"We stayed at the NH hotel for five nights, before our arrival we received exceptional service. We had several requests in advance, and the reception team handled each one quickly, professionally, and with impressive efficiency — truly outstanding service. Throughout our stay, we felt how dedicated the staff was to making our experience perfect. 24/7, everyone was ready to assist with anything we needed, always with a smile and genuine willingness to help. The breakfast was amazing rich, varied, and beautifully presented. You can even ask the chef to prepare special dishes from the morning menu, everything was fresh and incredibly delicious. The background music and live saxophone player created a wonderful morning atmosphere. The hotel facilities and spa were excellent, spotless, and very inviting, we spent quite a bit of time enjoying them. Our room was also fantastic , comfortable, well-equipped, and thoughtfully designed. In summary: 1. The hotel staff does an outstanding job — truly exceptional service. 2. The hotel is beautifully maintained and spotless. 3. Breakfast is simply perfect, with personalized dishes and charming live music. 4. The hotel’s location is excellent — convenient, peaceful, and close to everything. An unforgettable experience — we will definitely return!"

"We had a wonderful stay at NH Hotel Prague. The guest relations team, doormen, reception staff and room service were outstanding extremely attentive, kind and always ready to help. Every detail felt well thought out, and the staff truly made us feel welcome. The breakfast was fresh, clean and delicious with plenty of choice. The spa area was comfortable and a great place to unwind after exploring the city. The location is offering easy access to the main sights while still being quiet enough to relax. Overall, a perfectly managed hotel with warm hospitality and great comfort. We would happily stay here again and highly recommend it. "

"Jet 2 holidays rate this hotel with 5 stars! It is not. Dirty carpets, chipped worn furniture. Air con that doesn’t work at all. On the staircase going up to the rooms one of the gripping bars to hold the carpet in place was loose and sticking out which was a trip hazard. We were supposed to have a superior room we changed rooms as the first room was dirty, a window high up so no view and it smelt of smoke. The second room they gave us was also sub standard I couldn’t wait to get home. Immigration in Prague took longer than the flight it was terrible!!! Saying this Jet 2 were great to travel with I would book a holiday with them again but maybe flight only."