Seaside Los Jameos

"Disappointing to see what was a great four star hotel trying to be five star but producing three star performance and such a rapid deterioration in staff and facilities . Building works seriously behind schedule and disastrous results with loss of facilities & performance. Guests clearly most unhappy at failures and poor quality performance."

"The renovations are still in full swing so check before booking if drilling bothers you. We were told by Jet 2 that the disruption would be minimal however I would say it’s still moderate. There are clearly a lot of returning guests who must have been coming here for decades. When we were there very few British tourists if that matters to you. We were disappointed that the belingo bar has not been updated. It’s definitely time for a refurb as it smells like a very dodgy old nightclub.. and looks like one too. There is no investment in entertainment.. maybe because it’s off season but we were in bed reading by 8.30pm.. felt like being in a German retirement complex. It’s the food that brought us back and that was exceptional. The only thing that will get the five star rating. And the weather.. but you get that anywhere in Lanzarote. Also we have been in a similar hotel in Playa Blanca over the last few holidays which is certainly a better location but the food bought us back here again!"

"We have stayed at this hotel several times and have never been disappointed. Rooms: The refurbished rooms are lovely and very comfortable. However, I think that there are a few tweaks needed. A slip mat is required for the bath, which was requested by us and provided straight away - thank you. No hanging space for long dresses. There used to be coat hooks in the passage and it would be an idea to reinstate them. Not sure what happened with the dressing table mirror, as if you sit in the chair you can't see through it and need to stand for make-up and hair drying. Location: Just perfect. Great if you like the beach or pool. Food & Beverages: Food was very good with lots of choice. The newly designed buffet area did however disappoint us. The food was often cold/warm due to how each section is located. It just didn't seem as good as our previous visits. I'm sure over time this will be improved following guest feedback. The design of the roof over the buffet area caused the hotel problems. It rained on two days we were there and the whole of the buffet area flooded and had to be closed down, with water drippimg through . Food was served from areas around the inside of the restaurant, so no live cooking stations which was very disappointing . The staff did their very best in the circumstances and deserve a massive pat on the back. Hope they get this sorted out soon, as it is inevitable that the same will happen the next time it rains. Piano bar was lovely, a nice relaxed atmosphere. Staff: What can I say they were all fabulous and so attentive to every quests needs. Well done to all of them. A few issues but this will not detract us from returning in the future"