H10 Playa Esmeralda

"This us our second time at the Esmeralda this year, it's such a lovely , clean friendly Hotel, good food, good quality branded drinks. The staff are all very helpful and really friendly this is a Adults only hotel. Wadji the animation guy can always be seen around the pool doing his activities, and on a evening having a boogie with the holiday makers. The new manager there Eduardo is very nice friendly and approachable keep up the good work. A big thankyou to Steph, for your kindness towards Roy & Christine. We've booked again to come back in January 2027 keep up the good work see you all then best wishes Keith & Donna Taylor Stourbridge, England."

"Hi firstly sorry for not writing this sooner We stayed here in early August for my 60th Birthday One word .... ""WOW"" we had the most amazing stay - we have stayed here most years for the last 20 or so years our first stay back in the early 2000's We upgraded to the priveledge level which was absolutely worth it Our room was front line with outstanding views and superb access to the beach Since our last stay they have an exclusive pool area for priveledge guests this is brand new and only a few months old Our room was gorgeous and large lovely beds so a great nights sleep The main hotel pool and restaurant ere 10/10 Lovely coffee shop and a well stock priveledge lounge The restaurant was brilliant lovely hot food and a great choice The upstairs balcony has breathtaking views and the most perfect place for a drink coffee/ cocktail Many parts of the hotel have been spruced up with subtle upgrades probably the cleanist stylish washrooms bathroom/ toilets I've seen Thanks again to all the staff at all levels they were proffesional attentive and made our stay so special Thanks again and see you soon on our next visit Best regards Chris and Lesley"

"We asked the hotel for a room with a sea view. A supplement was charged to us for that. However, our room had no sea view at all, but a large palm tree which completely blocked the sea view. When we asked to cancel the supplement, this was refused by the receptionist Shirley and her director Aroa. Men never should have sold this room #2314 as a sea view. Net Amount. Furthermore, this room is located above the jacuzzi in the wellness area, which results in the bubble bath being turned on at 7 am, and the rooms nearby must close their terrace window to continue sleeping. The evening buffet is also unworthy of a 4-star hotel. Not in terms of quality and regularly there were empty plates that were not refilled. Someone should report this and the new CEO Jordi Pestel"