4R Salou Park Resort I

"Was weary after seeing the bad reviews but I thought the hotel was great. Spacious room with great view. Cleaned every day with fresh towels etc. pool area was good and clean. Staff were friendly. Great location to everything and close to strip, restaurants, bars and beaches. I am coeliac and need gluten free food. When checking in reception said they would leave a note for the kitchen. When I went down for breakfast they told me everything I could have or they could make me and even provided gluten free muffins, biscuits and cereal if I wanted it. Understood about cross contamination. Would definitely stay here again. We had a few family members in a few different hotels and ours was definitely the best one and they spent their time at ours."

"3rd time for us. It is deteriorating. Improvements for the French DTT TV channels, when the weather is good, otherwise reception problems. The catering is of a good standard and varied. Pool side always pleasant. But: do not count on the Wi-Fi in the rooms so as not to be disappointed, very weak reception that constantly drops as soon as you move away from the door. 140 cm bed, for a 4-star, leak on shower head, bathroom faucet poorly fixed, wardrobe that stays upright thanks to the wall, hallway lighting that comes under the door all night. The bar has been redone, but, less cozy, no stage for the shows so you don't see anything from the third row on. We will not return."

"Sorry to say not to our 4 star standard. On approaching the hotel, which looked impressive we were received by very courteous reception staff. From then on things became very disappointing. To start with we must have been given the worst room in the hotel (122) as the noise throughout the day and night was horrendous due to the tipping of empty bottles into a skip right by our window. There was no balcony, tea making facilities or TV programs or SUN in the room. The cleanliness of the room was very good and the staff in the bar were excellent. I am aware you can not please everyone all the time but we feel let down on the hotel rating of 4 star."