ALEGRIA Maripins

"Beautiful hotel staff and food , I was never served drink in a paper cup and the food was delicious, a whole array of snacks from the bar (toasties gorgeous) traditional beautiful Catalan food , my second trip this year , I arrived in a state having had an accident and I was cared for by reception impeccably , I get looked after so well , home from home , see you next year , very very safe place for solo women"

"The hotel in general was pleasant. Clean and airy. However this hotel has never seen a 4* Food was disgusting and we have been to our fair share of all inclusives, I have always stood by when it comes to dining there is something for everyone… here there is not! The hot food was cold, some of it looked as though it had been there for days waiting for people to eat it! Salads were dry and desserts all tasted the same! Don’t get me started on the beans 🤮 one night we were even refused entry to additional seating because it was for staff despite there being no tables in the restaurant and only one member of staff sat with about 10 empty tables around him! Moving onto the bar… during the day all inclusive clients could drink from plastic glasses, however our drinks were served in disposable cups on an evening, when we challenged this we were very rudely informed only paying customers could have proper cups! All inclusive was only available from 11am - 11pm and this included soft drinks, hot drinks and water - after your breakfast you had to pay for all drinks which quite frankly on an all inclusive I find appalling I personally do not drink and have never been refused soft drinks or water on an all inclusive! Cleaning staff were lovely! Rest of it wasn’t worth a visit!"

"this hotel is a perfect example of all that is wrong with the star rating system of hotels. being rated as a 4 star we expected certain basic things such as a room that we could turn around in, a kettle to make a drink or even a phone so that we could contact reception in case of an emergency. we were on the 7th floor so you can imagine if someone on there own was taken ill how the hell can they ask for help? we were then charged 50 euros for the use of a safe for 2 weeks, which is outrageous when most hotels dont charge anything. the bar staff treat nearly all guests as an irritation unless they are spanish, and then they give preference to paying customers, not AI guests. the reception staff are supposed to speak fluent english, which isnt the case as it took me 4 days to get across the fact that our fridge wasnt working. and now the worst part. the food was frankly appaling. every dish that was cooked was cold or at best luke warm, and the selection was non existent. we have been staying AI in hotels for over 30 years and we understand that food can become a bit samey, but to be served pork and some unknown fish every lunchtime and every evening meal is a bit much, and we were only offered chicken and beef once each week. even on the morning of our departure, when we asked if we could get a tea or coffee ( we checked out at 6-30am) the man on reception just shrugged and said no, the dining room doesnt open until 7-30, great customer service !!! . all in all i wouldnt return to this hotel if it was free, there are some great hotels in places like salou and cambrils further down the same coast, but i am afraid this isnt one of them"