Evenia Olympic Palace

"Our small family enjoyed our stay and the hotel met our expectations of a 4* Spanish AI holiday. Our experience may differ greatly from those vacationing during the school holidays. The renovated rooms are excellent and cleaning likewise. The food had a good variety, with some consistent dishes. I've had much better food but it wasn't bad at all. Depending on the occupancy of the four hotel complex the number of restaurants open differs. We were allocated a restaurant quite far away from our room, the Cadi, which was a significant inconvenience and odd considering the Coral was the open restaurant in our building. After a few days we asked to be moved and that request was granted without too much fuss. Negatives of the restaurants. Sometimes dishes were randomly, unintentionally cold. It could also be very busy, they have conferences and large coach trips which can swamp the dining rooms. Breakfast juices were disappointing; no decent fresh orange for example. There isn't a drinks service, you get your own, so everyone is making extra trips and the dining experience is consequently louder and less relaxing. It also leads to fewer regular interactions with staff and this contributes to an impersonal feeling within the hotel. From a beer (Estrella) and wine perspective the included options were solid. Barista coffee from the various bars is to a good standard. Cocktails were limited, unsure on quality of the spirits. The pools are large and there was plenty of lounger space in September. This whole area requires some maintenance. There are tiles missing in the children's pools and the condition of the small indoor pool is poor. It needs a refurb. Young children have good options through the day with the pools, outdoor activities and the kids club. Ice-creams and snacks available. The mini disco is quite short and was lacklustre in comparison to other resorts. Last Spain holiday the disco we had was 45 minutes. Here it was often 20 minutes. starts at 9, an issue for some. Evening entertainment was hit and miss. With a really good acrobatic trio on one night, a few other good acts and a couple of filler nights, karaoke and music bingo. Overall staff were polite and professional. I think some UK guests prefer friendly and engaging staff. We won't seek the hotel out again but we enjoyed ourselves."

"Just returned from 10 days here, absolutely amazing place and cannot fault. One really bad point is regarding a staff member. The Coral restaurant there’s an older lady what I assume in charge. Went in on our last night (Thursday 18th September) after going in for the full term we was there, and as a full family of 6, my two children went to look at the food before sitting down at the table (as the food seems to repeat its self. The older lady was every rude to my two children and embarrassed we and my wife in from of the whole restaurant, trying to imply that my children had snuck into the restaurant, both had all inclusive bands on, the waitress who was showing us to our table at the time couldn’t apologise enough. The women in charge is rude and seems on a power trip. This embarrassed us as a family and spoilt was should have been a nice end to our stay here. The lady wouldn’t listen to me when I was telling her there my children and we have come together as a family"

"We booked this hotel beginning of July and visited last week of August. We don’t normally go on holidays during school holidays as they are naturally busier so this year was an exception for us. We arrived at 11 and wandered around the hotel to wait for our room to be ready and to get our AI bands (we were aware that this would happen after reading previous reviews and on the facebook groups). We were very happy with our room, newly renovated and was clean. The maids came every day and overall we were happy but I wish they would have sweeped the floors daily because we had sand etc but this didnt happen. Pool areas are nice - sunbeds werent any issue for us we just put our towels down on the greens where we could and enjoyed inside the pools with the children! We had enjoyable meals from the AI restaurant - different theme nights. Plenty of options for us and the children. Snack bar and mexican bar also very handy by the pools. It was busy there and was quite chaotic at times but we expected that! Plenty of stuff on for children and adults all day and in the evening which was good. Staff were very helpful The outside of the hotels could do with a lick of paint to improve how they look. We did a boat trip to Tossa De Mar which was very nice, also walked to the Market (tues morning) then onwards to the castle and to see the Dona Marinara statue, we went to Marineland one day too, and also had some cocktails on the beach bars. The weather was hit and miss for us during our week but we didnt let it spoil anything. We would recommend the hotel to friends and family, although would suggest for them to come outside of school holidays time."