Servigroup Rialto

"I am currently at the airport waiting for our flight home and thought the Hotel Rialto deserved a review. We have had a FAB 7 nights, I have stayed in various hotels in Benidorm, Venus, Orange, Pueblo, Helios, Sol Pelicanos, Ambassador, Flash (never again) Rosamar (worst hotel in Benidorm, definitely NEVER again). And I have got to say the Rialto is one of the best, the staff are lovely and so polite, it is spotlessly clean. Whenever I go away I always go out for meals and the food is usually repetitive and not warm, we didn’t”t even bother this time as the food was absolutely delicious, hot, cooked to order and not repetitive. Breakfast, omelettes to order and nice bacon, lunchtime, small lasagnas and broccoli cheese and much more. The sunbed area is spacious and you are not all on top of each other. I am coming back in April and have booked the Presidente, I would have definitely come back to the Rialto, will be looking at booking again for October. Also a day trip to Altea is recommended, the place is beautiful with little white washed buildings and cobbled streets, we got the number 10 bus there (30 - 35 minutes) and got the train back (10 - 15 minutes). Well done Rialto you’re doing an AMAZING job."

"The hotel was tastefully decorated for Halloween. When we arrived our first impression was the smell, it was so fresh and clean. There was cava with breakfast. Plenty of selection of hot and cold foods. There is only 7 floors. We watched the cleaners from the poolside and could see them cleaning the outside glass of the balconies, very thorough. You need a room card to get onto the pool area so it is very safe. We hit the weather just right for October and whilst that is obviously not in the control of the hotel it was a bonus which meant we could use the pool facilities. The safe in the rooms is free which is unusual and there is a mini fridge. The hotel is at the far end of the Levante side, easy walk to the shops, restaurants and the strip. On our last day there was a letter from hotel management thanking us for our stay which was a nice touch. All very modern. Most of the Servigroups in Benidorm seem to be 3 star so would be interesting to know what the difference is with the Nereo being a 4 star. I like to try different hotels each time I go to Benidorm but would definitely return to this hotel. Staff were professional and polite."

"Recently back from staying at this hotel for 3 nights with a friend. Great location. 5min walk to main nightlife, but quiet enough for a great night's sleep. Reception staff friendly, fast checkin, given room on top floor facing front side of benidorm as requested so very pleased - thank you 😊 Rooms very spacious, very clean, cracking shower! Hair dryer offered also. Beds super comfy. Laughing though at one unit in our room that looked like a chest of drawers and it was fake drawers when I attempted to put clothes in 😄 🤣 Arrived Thursday and left Sunday. Was disappointed tho that our room never got cleaned at all for the duration of our stay. My husband stayed here September for 3 nights and told me his room got cleaned. We managed to bump into cleaners on route to pool and had to beg for towels as ours were needing changed. Cleaners didn't speak good English so was a challenge but eventually got some. Should this have been the case? Surely since the cleaners were on our floor our room should have been cleaned no?? Plenty sun beds, didn't struggle at all. Poolcold but refreshing once in, and we were very lucky for end of October westher as was 29° and sunny 😀 Food in restaurant fabulous and plenty buffet choice! Some cooked fresh to order by chef on grill! Our transfer home was before breakfast (8am) and hotel offered us early entry to get something to eat before we left -thank you for this 😀 much appreciated. Have stayed in a few servigroup hotels, but this was by far my favourite so far! Stress free enjoyable weekend in the dorm! Thank you very much - I'll be back!!! 😀"