Ozo Hotel Arena Amsterdam

"Nice hotel but the price for one night is too high. The room is old and worn out and doesn't look really clean. The hall and the elevators are dingy. The breakfast room is very boring and noisy. The breakfast is also very limited and not worth the price. The location is great and the hotel itself has a nice appearance, but inside it really needs a major improvement if they want to continue charging these prices for an overnight stay."

"1 star – Stolen iPad and no compensation We stayed at OZO Hotels Arena Amsterdam and unfortunately our iPad was stolen during our stay. We immediately reported the missing iPad to reception and the hotel searched for it. Before I remotely erased the iPad to protect our personal data, Apple’s Find My service was showing its location at the hotel, and I retained screenshots of this. The hotel subsequently confirmed to us in writing that the CCTV camera covering the pathway outside the entrance to our room was broken. We asked the hotel to investigate the circumstances and requested £200 compensation towards the loss. The hotel refused to offer any compensation. I appreciate that the hotel cannot necessarily control every theft, but I am extremely disappointed by the response, particularly given that the relevant CCTV camera was not functioning. I would strongly recommend that anyone staying here takes extra care with their valuables and asks about the hotel’s security arrangements. The hotel has been given the opportunity to resolve this directly but has declined to do so."

"Beautiful location 6 minutes walk to the Amsterdam Arena Metro around the corner. Various little eateries around the corner"