Qawra Palace Resort and SPA

"The hotel itself was very nice and the food was good. We were given a room with a hot tub, which we were super happy about and really enjoyed. The restaurant staff were kind and attentive, but unfortunately, we can’t say the same about the bartenders. We booked an all-inclusive package so we wouldn’t need to leave the hotel, but we were quite disappointed. The bartenders seemed to have little knowledge about beverages — the cocktails weren’t hand-shaken but made by a machine, and everything was mixed with sparkling water, which made them undrinkable. Communication was also a big issue, as many of the bartenders didn’t understand English well. I’m pregnant, so we repeatedly asked for mocktails (at least three times each time to be sure), but they still kept giving us drinks with alcohol. We also asked for decaffeinated coffee, and they didn’t understand that either. This is really concerning for pregnant women or anyone with dietary restrictions. In the end, we gave up and went to another hotel just to enjoy proper drinks, even though we had paid for the all-inclusive package. Overall, great hotel and food, but the bar service needs serious improvement."

"Had a great time at this hotel. Every night the food was of high quality and the room service was to match. Biplab was our room service and he worked efficiently and effectively to keep it clean while we were out during the day. All the staff were hard working and welcoming as any issues were resolved straight away. Only downside, which maybe expected in early November was the swimming pool was absolutely freezing cold. I understand this maybe different going in summer."

"Biplab has kept the room spotless for us everyday and super friendly! foods good here great selection and the local area is lovely to explore. Beds are super comfy aswell!"