Adriatic Beach

"The location of the TUI Blur Adriatic Beach is absolutely gorgeous, great views, lovely walks near the hotel, with little coves and beaches. We knew about the location, so expected the steps, knew we would have to hire a car or book excursions to explore the Makarska Riviera, so no surprises there. The hotel itself was lovely, spacious reception and bar areas. The room we had was lovely too, great sea view, spacious, great shower, comfortable bed and cleaned to a good standard every day. However I did expect more from a TUI Blue hotel. The food was ok but not varied enough in terms of salads, fish and seafood. There was fresh fish but usually overcooked via the grill or overcooked in one of the warm dishes. There were limited healthy options like grains or pulses - this might sound a bit picky but have been to 4 star ‘average’ all inclusive where the food options have been more varied overall. Drink wise was ok and the bar areas were nice, yes we mainly had to stand at the bar to get drinks, didn’t bother us really. Staff in the bar and restaurants worked very hard. We celebrated our 24th wedding anniversary whilst there and there was absolutely no recognition from the hotel about this. We did get a bottle of wine from the TUI Reps, which was appreciated. The hotel seems to missing something service wise, staff seemed pleasant enough but not particularly bothered about the guests, not quite sure how to explain it properly. Our air conditioning wasn’t working when we arrived, we reported it to reception and was told that the air conditioning was run centrally and that it wasn’t ‘switched on’ yet due to it being May etc. We left this for a couple of days as there was a bit of a storm and we didn’t need to use it. On the third day (our wedding anniversary day) after being at the beach and a lovely sunny day, we reported it again. After a bit of back and forth with reception, they sent a maintenance person and yes it was broken. He suggested that we might have to change rooms but reception staff were insistent that it could be fixed. After an hour of no electricity and trying to fix it (it was about 6 pm by this time) we were told to get ready for dinner and promised it would be fixed (they put the electricity back on and the maintenance person left). Did this and when we got back to the room about 9pm it was as fixed - yay! Glad it was but it was a bit of fuss to get it sorted. Interestingly we got a bottle of wine and a bowl of fruit from the GM the day after, as an apology. We’ve been to a few TUI Blue hotels in the past and this one has something missing, service/staff/vibe wise I think."

"Beautiful hotel. Sunsets from the terrace bar or restaurant were lovely. Room was clean and rainfall shower exactly what u need after a hard day by the pool. Facilities are great, adults only so not too crowded or noisy. Stayed 3 nights which was perfect. Couple of beach and excursion days and some lounge time."

"We stayed for a week in May We love Croatia and wanted to visit somewhere new. The hotel staff are great and very friendly although a lot of new staff so not as smooth as it could be especially on the terrace for meals. check in was chaotic! It saves no time checking in via the link before hand. Drink on arrival full of sugar and white sugary bread sandwiches in room for late check in none of which as a diabetic I was able to have even though the hotel were advised in advance by email and the online check-in they ask for! Food & drinks Lots of food but typical AI food = bland and catering to the masses! The poached eggs at breakfast were like eating neat vinegar!! There is a grill section for burgers or fish etc and a salad bar and always fresh fruit. Food is labelled and I saw staff help people with allergies etc. The staff were always cleaning and refilling. Only 1 toaster at breakfast and only 2 coffee machines so I can imagine that's chaos when hotel is full. Pool bar has wraps and sandwiches or popcorn until 4pm. As a diabetic I wanted to be 100% sure I was getting zero sugar drinks as in a different Tui hotel they had not been and i was served sugar drinks and became really ill so naturally this was a huge deal for me. We were told they only have diet cola as no-one knows the difference! This was a lie! And when questioned one member of reception said not this again I thought we sorted it and suggested we get our own drinks ~ not possible when they are behind the bars!! No concerns for my Health but seemingly go over and above to accommodate lifestyle choices! Only 3 options for sugar free drinks cola - water- zero tonic - disgusting variety. Various milk options for hot drinks no skimmed milk and only decaf americano. Justin makes the best cappuccino in thea's bar. Rooms Our room was fabulous- large - lots storage and a beautiful balcony and view. We even got to watch dolphins from the balcony. Tea and coffee in room Fridge and flask for refilling water. Free safe of a good size. It would be nice if mirror above vanity unit was usable for hair and makeup as light in bathroom not great ~it would be nice to sit and get ready - but mirror way too high up. Bring own hairdryer mine smelt of burning plastic after a few minutes. It was very clean on arrival but housekeeping in the week was lack lustre sometimes bathroom not cleaned - balcony not swept and 3 times we had blood stained sheets! Check bedding before housekeeping leave as one night after dinner my sheets were blood stained and nobody can access a sheet so I had to sleep under a towel 4☆ experience right there!!!!! One day not even cleaned luckily someone came to do it who was 100 times better than our housekeeper! App is good if you need towels or pillow etc and very quick service. Spa staff lovely and steam and sauna included - bliss! Location is very remote small shops nearby and lovely coastal walks. Lots of steps which is well advertised but if you have any mobility issues there is no access to pool and beach other than steps. We were hoping for more public buses but these are not frequent / always to timetables. Bus to Makarska is £26 each for a few hours in town and only goes if 6 or more booked on. We loved the town so we went twice. Reps at hotel will go over and above to help. Pool lovely but cold jacuzzi lovely and beach is pebbles so take swim shoes but crystal clear waters lots of fish. Lovely scenery. If you book a bali bed select carefully as some are in shade all day long! Bed 1 only sun for around 1 hour in the morning! Relaxing week ~ too remote for us personally."