Hotel L'Esagono

"The hotel is in a fabulous location, (12-15 min walk to town) very clean and room are nice with great aircon but not very soundproof - The bar area is just beautiful and a lovely place to have a drink before an evening out - it’s always busy with a great atmosphere and serves the best Aperol Spritz in San Teodoro! We also had a wonderful meal here. Staff are very helpful and Stella who booked our dolphin trip (which was amazing) was great! Breakfast is ok - fried eggs left out on a cold plate (most bizarre) and fruit juice not fresh yet they have a fresh orange juice machine! (Also start clearing away way before the 10am stop) Pool area is ok but they desperately need more umbrellas - there is a whole section with none meaning guests have no shade - very irresponsible of the hotel in my opinion. Shuttle bus timetable it dire - there is no ‘normal’ time to take you into the town of an evening - only really early or something like 11:30pm… no point in offering it!! Nightclub noise - we were aware of this and required a room at back and were assured this would be quiet but you could still hear it a bit - take earplugs.. All in all we had a fantastic holiday and San Teodoro is wonderful in the evening and beautiful surrounding beaches - but VERY expensive!"

"Hotel is in a good location on the beach but is a good 15min walk in to the town uphill and in 35c! The beach was covered in sea grass as was the water so not pleasant to swim in. The hotel provide beach beds and umbrellas but from July 10th they start charging 20 euros for these. This was not told to us at check in. We were a family of 7 paying a significant amount for a weeks stay and were put in to the worst rooms in the hotel dated dark full of mosquitos and the rooms outside were covered in foliage and vines which the birds loved and left mess all over the patio. The furniture was old and dark. The shower head didn’t stay in the holder and sprayed all over the bathroom. No view as at the back of the hotel. We did ask to change rooms and after the first night had to pay an additional fee to upgrade to a better room for 5 nights. The hotel staff admitted our rooms were old and needed upgrading. Reception staff were unhelpful and sarcastic it was only the manager who was helpful. Breakfast was ok buffet style variety of choices and bar drinks and food were ok but service was slow. Overall this could be a good hotel if you’re happy not being close to the town but make sure you check which rooms you have been allocated."

"The hotel complex is lovely. Set in beautifully kept gardens. Rooms are clean and comfortable with both air conditioning and ceiling fans. Rooms are cleaned every day with clean towels provided. Cannot fault the staff who were both friendly and helpful. Particular shout out to the blonde lady who I believe runs the breakfast area. I have coeliac disease and every morning she went out of her way to give me gluten free waffles/bread and cakes. Pool area kept clean. Not a huge amount of sun beds and could do with a few more umbrellas. Beach is ok but the seaweed build up can cause problems. It was about 2-3ft high at one point. They do have a small digger that comes to take it away a few times a week at night but it’s back again the following morning. If you don’t mind wading through it, the sea itself is lovely and warm. Now the downside.. nobody warns you about the nightclub directly across the road or how it plays 20,000 decibels of base music until 5am every other night! First night my elderly parents were kept awake all night. I asked reception to move them and was still waiting 2 days later. By then they had had a second disturbed night. Unfortunately I had to complain to Love Holidays as we were only there for a week and had gone for rest and relaxation! Parents were eventually moved to a different room up the road so noise was much fainter. Parents original room was No.12 at the front of the hotel. Avoid!! We were in No.19 and although you could hear the music some nights, it was bearable as we were a bit further away. There is a free bus shuttle into San Teodoro which I would recommend if you have any ailments as the walk is Up Hill and takes a good 15-20mins. Only problem is, it’s not very frequent so if you want to go into town for dinner, there is a bus at 6.45pm but the next one to get back to the hotel is just after midnight. We had to get a cab and were warned it would be at least 20 euros. Because there was six of us it actually cost 30 euros and is less than a 2 minute journey. Absolute rip off."