Palazzo Manzi Terme & Spa

"Excellent hotel. Excellent services (Breakfast, Restaurant Gli Ulivi, Spa & massages, Gymnasium). Regarding the fact that the hotel is not directly at sea, this is my experience: Through a brief walk (< 20 min) you arrive at the sea and there you go to Bagno Franco or Bar Gino and the water is perfect including for night swimming. In case you prefer a fancier beach, there is the free shuttle (with Francesco who is a great person) to San Montano and Negombo that are less than 3 km distance. Also this hotel can book you easily to the restaurant Il Gabbiano on the Citara beach where you have sublime dining watching the sunset."

"Palazzo Manzi is a prestigious location situated in the historic center of Casamicciola The thermal baths and the spa represent a strong point. The experience, however, was not one of the best. The sore point was a sloppy and unclear front office. Well, at the time of booking, among the various benefits offered by the Manzi are a free entrance for 2 people to the Negombo Thermal Park as well as a 50 euro credit to be used at the spa, with the only condition being a stay of at least two nights. Therefore, the same benefits regardless of the length of the stay. The assigned beach umbrella agreement at Negombo in the first and second rows follows the order of booking. However, as far as I am concerned, my timely request for a front-row spot for August 15th received no response, nor did my complaints have any effect. In a repetitive and fatuous manner, the administration continued to invoke and the order of booking, paradoxically neglecting that the front-row spots were free and remained so for the entire day. Another bad lapse in style was the request by the reception for a 15 euro contribution for the staff, billed in the balance of drinks and extra expenses. As for breakfast, nothing special if you consider the offerings of other properties of the same level. I can say, reluctantly, that having opted for Palazzo Manzi was of no benefit to me."

"I spent a fantastic week at this property... so many services offered included with the room rate such as breakfast (EXCELLENT, among the best I have ever had in a hotel), the Spa and thermal center, beach service with an adjoining outdoor thermal park, rooftop pool on the 4th floor, shuttle service to the centers of the neighboring municipalities (Lacco Ameno, Casamicciola, and Ischia Porto) in addition to the courtesy and kindness from ALL the staff... from the breakfast guys, to the reception staff, the restaurant guys, the pool and Spa staff, and especially to the great Francesco, the driver who satisfied my needs and those of all the other hotel guests for the various trips in every way possible.. HIGHLY RECOMMENDED"