Point A Kings Cross

"My wife and I spent just the one night here, yesterday, as we travelled down to London from Suffolk to see Hadestown at the Lyric Theatre. This hotel was just a short walk from Kings Cross St Pancras station - and from there, you can reach anywhere in the City in next to no time at all! Ideal location for us, especially as we had to consider my wife's mobility limitations. The Staff were welcoming and helpful. We dropped off our luggage early, there was just a small £3 charge for this, which was well worth it for the convenience - saved us carrying it around before we came back later in the evening to check-in 🙂 The place was impeccably clean and tidy, refreshments were available until late at the downstairs bar, and the room we stayed in was very comfortable. The mood lighting, temperature controls and room access was all modern and nicely done. There is a lift covering all 7 stories - again very handy for my wife, given her mobility struggles and the fact our room was on the top floor ☺️ We didn't have breakfast on site as had to leave early for a long journey home, so unable to comment on that, but the diners we passed when checking out appeared to be enjoying themselves. Thank you Point A team for your wonderful hospitality."

"A real shame lack of empathy … although we were coming back in two days for a short visit to EDI they refused to take care of our lugagge even paying per storage. A lack of customer care being 6.30 in the morning and having to walk desperately for a storage room and having to take a train to airport. I will make sure my travel agent never offer this hotel again. NOr my family or friends. PAthetic customer service."

"Check in process very easy. Reception staff friendly & helpful. Room is clean, comfy bed. Massive TV!! Lovely bathroom, if a bit on the small side. Is 2nd stay & would happily stay again. Highly recommended"