Grand Hotel Palace

"The hotel looks nice in the pictures, but the standard rooms are very small. It is quite far from the center of Thessaloniki, so the only options are by car or taxi. The breakfast staff is very slow and unfriendly. What shocked us most was the waitress’s response when I asked for a third coffee at breakfast — she said that only two coffees per person are allowed!? I’ve never seen anything like that in any hotel in the world, and I’ve stayed in many hotels across the globe. Usually, there’s a coffee machine available and guests make their own coffee, with no one counting how many cups they’ve had. The same goes for ordering coffee — even in much cheaper hotels, there’s never any restriction. What’s next — limiting the number of slices of bread a guest can eat at breakfast? Unbelievable!"

"I stayed at the Grand Palace Hotel in Thessaloniki - an amazing hotel, highly recommended, not the first time I've stayed there. But this time I decided to get a massage, and I highly recommend going to Crystal, who beyond being a warm, pleasant, professional, and lovely person, has loving, embracing, and nurturing hands. I simply left with a feeling of light in my body. There's no doubt that when I come here again, I'll go straight to her. Highly recommended to go to Crystal."

"This hotel is conveniently located for communication (rail, bus and motorway interchange for the airport) in a light industrial area - but very safe - area of town. Given a slightly inauspious area, the hotel is a revelation, not least its scale. It has recenrtly been renovated, it is spotlessly clean, & the public areas and rooms are very spacious and well appointed. The architects and interior designers did a good job. The staff are all courteous and professional. The food and wine list are good and invite in-hotel dining (we were tired) despite the town being renowned for the superb quality and range of its restaurants, tavernas and so on. One is greeted by some interesting vintage cars in the driveway, and subsequent impressions give the feeling of an enterprise which is a labour of love of the owners. Highly recommended."