"My wife and I take the same week every year to celebrate our wedding anniversary (48 this year) and as normal were looking forward to a relaxing week. Firstly this is not a 4 star resort 3 at best, our room, a junior suite was very nice, no privacy on the balcony, no dividing screen between rooms just open metal work. The rooms were cleaned on a daily basis however on a poor basis, our tea/coffee cups were not cleaned only rinsed and turned over to dry still stained inside and out. 2 coffee pods and sugar were the only items left each day, no water, milk or tea.
On arrival we tried to book the al a cart restaurant for our anniversary on the Wednesday (we checked in on the Monday) but was told it was fully booked and to try again the next day, we did with the same result, fully booked, on the Friday I was told there are no vacancies until next week after we had left, it was at this point I lost it with this jobs worth on reception, as we had walked past the restaurant at least twice every evening, it was either empty or maybe 2 or the 5 tables taken with guests (photo below) and suddenly they had a vacancy on Saturday night, was it worth the hassle, yes the best meal we had all week but nothing special, you have to pre order from the menu the day before, pointless as you do not get what you order, our calamari started was a chopped up mess and was more like a beef jerki it was that hard, you have a choice of 3 salads to have with it we chose the one most like a Greek salad, we received a parma ham salad, neither of us like parma ham so would not have ordered it. My main was sea bass, someone had tried to fillet it with a garden saw, the flesh was hacked to death and full of bones, supposed to be served with roast potatoes, it came with chips.
Food in the main restaurant was very poor, they do not have a chef, not even cooks, but they do have willing staff. The food all seems to come in frozen and just needs 20 minutes in the oven before service or pre prepared in over sized ready meals, its all tasteless and luke warm to cold, we have eaten better in 2 star resorts and this is supposed to be 4 star, no table service, get your own cutlery drinks salt and pepper .
Sorry its a bit long, it was a lot longer this is the sanitized version. Now we move to what for a lot of us is the best part of the day, the evening entertainment and social bar area (see photo below) consisted of a hand full of tables and enough chairs for around 20 people, I assume there was around 200 guests so the other 180 would be expected to go out of the resort and pay for their entertainment and drinks, still that helps with the bottom line for the resort as everyone is not drinking for free on all inclusive and no entertainment all week.
I could carry on and on but will now sign off with the thought of us and many guests, 2 to 3 star at best, the goal of the owners is to make the food and bar area a less appealing as possible so we all go out to buy our food, drinks and entertainment, saving them a fortune in giving it away on an all inclusive basis. We always make the most of our holidays and we enjoyed this one, we needed the relaxation which we got. If you are thinking of booking a swim up room, I hope you do not like the sun as they have all been built facing north so never see the sun."
