Helena Park

"A review on a week-long stay in Bulgaria with Jet2Holidays. Overall it was a good holiday with a mix of highlights and a few minor issues. We went from Saturday 20th September to Saturday 27th September. The weather was fine enough from Saturday to Wednesday (can wear a t-shirt and shorts comfortably), but then it got quite chilly and windy for a holiday (needed to wear a jacket) from Thursday onwards. Hotel & Facilities The food at the hotel was very good, with plenty of meat and fish options. Breakfast was a particular favourite thanks to the delicious pancakes. The spa was another strong point—relaxing, clean, and a nice place to unwind. Both the outdoor and indoor pools were enjoyable, though not perfect. The outdoor pool itself was nice but often had leaves floating in it. The indoor pool was warm and pleasant, but the bottom could’ve been a bit cleaner. The lifts had a strange habit of closing and then reopening again, which got bothersome as the holiday went on. Beds were comfortable, and the rooms were cleaned regularly. The showers were strong—almost too powerful—but still good. Staff throughout the hotel were friendly and generally very helpful. Drinks were impressively strong, especially the cocktails! A very impressive feature compared to other hotels. There were a lot of wasps around the outdoor areas, which became a bit annoying at times. The hotel’s private section on the beach was a great perk, offering a quieter place to relax, though the location felt somewhat far from the main action of Sunny Beach. The sea itself was nice to swim in, but full of seaweed and it would had been nice to be allowed to get deeper in the sea. Extras Around the Hotel We visited Helena Sands for the pool table—18 lev for an hour. It’s worth noting that drinks aren’t included in the all inclusive from Helena Park. The snack bar at the hotel was essentially a mini buffet, which was convenient when you didn’t want a full sit-down meal. Sunny Beach & Nessebar Sunny Beach has plenty of bars but surprisingly not that many restaurants, so food variety outside the hotel felt limited. The market was the usual repetitive holiday-market setup—very samey and quite tacky in places—but there are hidden gem shops if you look carefully. Nessebar was okay, but a slight let-down. We only managed to find one fully intact church; the other “churches” were mostly ruins or historical remains rather than functioning buildings. Transport Buses were very cheap, but extremely packed, making some journeys uncomfortable. The airport, both arriving and departing, could have been much better organised, which added unnecessary stress. To top it off, our plane was delayed both ways. Overall Despite a few annoyances—mostly transport-related and the occasional cleanliness issue—the holiday was enjoyable. Good food, friendly staff, great beach access, and relaxing facilities made it a pleasant stay. With a bit more organisation and a cleaner environment in certain areas, it could have been excellent."

"A wonderful hotel with plenty of pools for us to use unfortunately weather was not on our side so ended up in the indoor pool which was amazing, staff were very friendly and helpful could do with smiling a bit more though. Beach was across the road from the hotel did not use though in the height of the summer this area would very busy and wonderful, we made the best of what we had and had a fab time."

"Absolutely top notch hotel! We really couldn’t fault the food, the cleanliness, the staff, everything was spot on. Housekeeping every day, food always fresh and hot. It’s a bit far from the centre of sunny beach, but it was a lovely walk with lots of bars and shops along the way. I will definitely be booking here again!"