Alua Helios Bay

"Beautiful view from the room, pleasant smiling staff willing to help and explain at any time. Animation programs and bar area all clean, nice and pleasant. Food and service all great, wide selection. If we could we would stay another week. I highly recommend it to both couples and families with children. We will definitely come back here again."

"This was our first visit to the hotel and we had a really lovely stay. We stayed in a My Favourite Club Double Room on the 7th Floor with a huge balcony and gorgeous views of the swimming pool and beach. A bottle of rose sparkling wine was a nice touch in our room on arrival as well. We ate in the buffet restaurant for breakfast and lunch which was very good, with plenty of choice. We didn’t have dinner at the hotel as the purpose of our weekend trip was to surprise our friends who own a restaurant a 10 minute walk away. Next time we will stay for longer and try the hotels 2 a la carte restaurants as well as the buffet. There were lots of sun loungers around the pool, although they did tend to get reserved very early, especially at the weekend! We had access to the My Favourite Club section at the pool which although very busy, we still managed to secure a spot each morning. The all-inclusive drinks menu had a great selection of cocktails, wine and local spirits, so there was plenty to choose from. All the staff were friendly and welcoming throughout our stay. A special thank you to Evie the Reception Manager (hope I’ve spelt her name correctly) who kindly arranged an extended check out for us – such a lovely touch and very much appreciated. Overall, a fantastic first visit and we will definitely return."

"We had a great experience here. Location is lovely beach right on your door step and then you are a 5-10 min walk from markets, restaurants and bars. We had our 2 year old with us so when we arrived in our room it was nice to see a travel cot set up without asking. Easy access to pools and restaurants with lift, lots of highchairs. Food was great, wide range for selection, lots of choices for the little ones in the restaurant and snack bar. If I had to make one complaint and bearing in mind this is miniscule but the coffee is nasty, very bitter so sort yourself out with instant 🤣 If you want sun on your balcony don't make the mistake I did and get a sea view, get the garden view on the east or south side. Room was lovely and spacious. For a first visit to the Bulgaria and the region, it has made us want to return."