Sunrise Remal Resort

"The staff at this hotel are fantastic the management are lucky to have great teams of people working for them . I want to call out 4 of them Shebe who is fun professional and knowledgeable and cheeky Hammed the night manager who managed to sort things out then and there once again fun and professional Khaled from the dinning room nothing is too much trouble and lastly GAMAL went out of his way to find me Marmalade lol lots of fun Thanks you all . I will write a hotel review when I leave . Just wanted to.out it out there how fantastic these guys are !!!!!!"

"We just came back from a week here. The staff were amazing, so helpful. Rooms cleans daily, the hotel itself always appeared clean. Lots of different food options throughout the day. The lifeguard team were great with the kids, all staff were brilliant all round. Would definitely recommend."

"Firstly let's start with the fantastic staff and the service from everyone from cleaners and management [we call the suits) Sunrise are we know from our experience over the chain of hotels in Egypt are renowned for their welcome which is why we keep coming back to the Sunrise chain The Remal resort has no beach and is often confused with its sister hotel Remal Beach What no reviews had said is the Remal resort sits on a hill and the beach is located down the steep hill to the Remal beach resort There is a shuttle bus which operates all day up and down Unfortunately my husband cannot use the bus as he is permanently in a wheelchair and cannot walk We did try one day to get to the beach The hill we called cardiac hill its so steep and going down is just as bad holding the wheelchair so it doesn't run away Let me say we're in our 70s ,help came to us as the shuttle bus passed and saw us struggling the photographer, sorry l don't remember his name came to our rescue, got off the bus to help us thank goodness Also just a note people who stay at Remal resort can only get a drink at the beach bar no table or chairs to sit on,only sunbeds ok for most,but not for us,l tried to get a drink and sit at the nearby pool bar,but the barman noticed our bands and told us we could only drink from the beach bar,so we got help to go back up the very steep hill back to our hotel The a la carte restaurants are all ok and you have table service The main restaurant is unfortunately noisy and mayhem most evenings and it gets full so they stop people entering until others leave to make room After a very first Monday night Pool party you've never heard so much clubbing music bouncing off the walls Finishing at 11pm so beware don't arrive Monday unless your young and not in bed till 12 midnight 😴 Our first room which with an accessible bathroom was corner room and quit small for the wheelchair manoeuvre room 1003 Next day with the great help of Mr Abraham one of the managers we relocated to room 1001 which was perfect roomy and an accessible bathroom Lastly in the resort there are many slopes,big ones and terribly bigger ones,even the foot paths around the pool are are steepish not for anyone on their own with a manual wheelchair,alway someone to help the staff are great Sorry its a long review but trying to help the next wheelchair user or someone with less mobility who might think of visiting this hotel"