InterContinental Cairo Citystars

"Check-in was very slow and our room wasn’t ready despite arriving after 3pm. As an IHG status member, that was disappointing. Once we reached the room, there were no towels, so we had to call down for them. We’d also requested an extra bed in advance and again at check-in, but it hadn’t been provided. Having to make another call to get that arranged was frustrating. On the positive side, the pool was nice and the Japanese restaurant was very good. The other food we tried was okay. We didn’t have the chance to enjoy breakfast in the hotel, but the team prepared breakfast boxes for us, which we appreciated. There was plenty to enjoy, but check-in and the basic room preparations should have been much smoother."

"We stayed at the Citystars Intercontinental for several nights in October 2026. This was our third recent stay and we were not disappointed. Having a room on the club lounge floor or the one above it (15th/ 16th floors) makes going to breakfast and snacks and dinner very convenient as you don't need an elevator. The team working in the lounge were all excellent: professional, polite, and helpful. The room was always clean and spotless. Housekeeping was very helpful. Check in and check out were very smooth. Access to the Citystars Mall is a huge advantage of this hotel for those who like to go shopping and dining. The only slight criticism is the gym being quite far from the rooms, in a different building. There was also some very annoying street construction noise that went on throughout the night and till dawn! I can't imagine how terrible it would have been for those on low floors. But this is not the fault of the hotel."

"Amazing times here, descent staff members,very good varieties of food and excellent location"